Income Management Officer

2 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

**What's involved with this role**:
Contract to start on 29-05-23 until 27-08-23 with a possible extension.

**Key Duties**:

- To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure.
- To understand the rules for welfare benefit and the principles of income maximisation to support tenants in improving their financial and digital capabilities.
- To support tenants through home visits including during evening and weekends, benefit advice, understanding rent accounting and tenancy obligations as it relates to payments, providing an holistic approach to help residents to pay their rent and other charges.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £17.27 per hour

Work Location: In person

Reference ID: RQ932287-06-23



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