Customer Service Advisor
1 month ago
Our client, a well-established local organisation, is looking to recruit an experienced **Customer Service Advisor** to join their busy team based in Tamworth.
To manage and develop a portfolio of customers within a territory to achieve targeted sales growth whilst ensuring that the highest level of customer service and support is provided
**Responsibilities of the Customer Service Advisor include**:
- Be available to receive incoming calls within 3 rings
- Deal with all customer issues/queries and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed where required
- Account database maintenance, ensuring all information is accurate and appropriate internal parties are notified upon completion
- Maximise all opportunities from incoming and outgoing calls to identify future business potential
- Maintain effective communications and good working relationships with all internal and external teams, particularly Operations, National Accounts, Sales, Stock Control and Credit Control to ensure maximum customer service levels are achieved
- Process both manual and electronic orders accurately, ensuring any errors (Eprice/Eprod/Ecust) are amended in a timely fashion to ensure delivery schedules are not adversely affected
- Perform all necessary maintenance tasks associated with website functions and notify relevant parties where further action is required
- Manage all customer complaints to a satisfactory conclusion
**The successful Customer Service Advisor must possess**:
- Experience of working within a similar environment
- Understanding customer needs and how to communicate effectively
- Ability to establish and maintain good relationships, both internally and externally, at all levels
- Enjoys and is keen to speak to people on the phone ingoing and outgoing
- Excellent written communications skills
- A proven track record of problem-solving
- The ability to work independently or in a team whilst delivering fast results together with exacting attention to detail
*Adept with technology
- IT literate
- Ability to prioritise a busy workload
**If you consider yourself experienced in any of the following, please apply**
**Customer Service, Call Centre, Database maintenance, Processing orders.**
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Salary**: £22,900.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
Reference ID: INP-JW10
-
Customer Service Advisor
1 week ago
Tamworth, United Kingdom Groomfield Recruitment Ltd Full timeWe are recruiting for a Customer Service Advisor role on behalf of our client based in Tamworth. This is a fantastic opportunity to join a dedicated Customer Service Team, where you will be responsible for providing exceptional service, handling all customer queries, processing orders, and offering administrative support to Area Sales Managers. * £24,000 to...
-
Customer Service Advisor
1 month ago
Tamworth, United Kingdom Adecco Full time**Excellent Opportunity Available** **Customer Service Advisor** **Tamworth** **Weekends** **16 hours per week** **£10ph** **Temporary to permanent role** **Our client based in Tamworth are recruiting for a weekend Customer service advisor to work in their contact centre. They are currently growing their team and need a customer service advisor...
-
Customer Service Advisor
1 week ago
Tamworth, United Kingdom Pertemps Bond Full timeCustomer Service Advisor Are you looking for a full-time position within a fast paced environment? We are looking for an experienced customer service advisor to work within a team dealing with a large number of calls daily.Immediate start role based in Tamworth on a temp to perm basis.Working Hours: Monday - Friday 8am -5pmPayrate: £11 per...
-
Customer Service Advisor
2 weeks ago
Tamworth, Staffordshire, United Kingdom Cast UK Limited Full timeCustomer Service Advisor (Maternity Cover) Tamworth £18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering...
-
Customer Service Advisor
7 days ago
Tamworth, United Kingdom Midas Recruitment Full timeOur client is a nationwide supplier to both private and public sector clients throughout the UK. As a FTSE 100 company they utilise their global purchasing power by offering ethically manufactured products from the UK and overseas. **Overview of the vacancy**: Assist in the achievement of National Account sales, profit and customer service targets through...
-
Customer Service Advisor
1 week ago
Tamworth, United Kingdom Advanced Logistics Recruitment Full timeMy client is a leading Distribution company based in Tamworth and currently recruiting for a Customer Service Advisor. Based at their modern offices, you will be responsible for supporting the Sales and National Accounts Team. You will be responsible for speaking with our Customers, chasing orders/deliveries, advising of products, stock. Dealing with...
-
Customer Service Advisor
1 week ago
Tamworth, Staffordshire, United Kingdom Groomfield Recruitment Ltd Full timeWe are recruiting for a Customer Service Advisor role on behalf of our client based in Tamworth. This is a fantastic opportunity to join a dedicated Customer Service Team, where you will be responsible for providing exceptional service, handling all customer queries, processing orders, and offering administrative support to Area Sales Managers. £24,000 to...
-
Customer Service Advisor
18 hours ago
Tamworth, United Kingdom HollyField Personnel Full timeOur corporate client based in Tamworth are currently looking for a Customer Service Advisor to manage their existing base of corporate clients. You will joining an established and successful team who all strive to achieve the end goal. This role is a Permanent office based role. You will be paid a basic salary of £21,500 with an attractive bonus scheme of...
-
Advisor services
4 weeks ago
Tamworth, Staffordshire, United Kingdom Cast UK Limited Full timeSenior Customer Service Advisor Competitive Salary & Benefits Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to be able to step into...
-
Senior Customer Service Advisor
4 weeks ago
Tamworth, United Kingdom Cast UK Limited Full timeSenior Customer Service AdvisorTamworthCompetitive Salary & BenefitsRole Profile:Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to be...
-
Senior Customer Service Advisor
1 week ago
Tamworth, United Kingdom Cast UK Limited Full timeSenior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to...
-
Customer Service Advisor
2 days ago
Tamworth, United Kingdom Pertemps Bond Full timeCustomer Service Advisor Pertemps are recruiting for a highly motivated and talented individual for a customer service role based in Tamworth. This is a Full time Permanent position. Full Time: 8am – 4:30pm or 8:30am – 5pm 40 HOURS PER WEEKSalary: £24,500 with a potential for bonus. Benefits:Bonus StructureFree parkingCompany pensionShare Save...
-
Customer Service Advisor
4 weeks ago
Tamworth, United Kingdom Cast UK Limited Full timeCustomer Service Advisor (Maternity Cover)Tamworth£18,782 Bonus & BenefitsRole Profile:Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering...
-
Customer Service Advisor
1 month ago
Tamworth, United Kingdom Adecco Full time**Excellent Opportunity Available** **Customer Service Advisor** **Tamworth** **Part Time Evenings** **Mon - Fri 4pm - 8pm** **First 12 weeks 2pm - 6pm for training** **Temporary to permanent role** **Duties**: - Delivering excellent customer service - Inputting data onto the system for engineers to be scheduled out to customers - Collecting all...
-
Customer Service Technical Advisor
6 days ago
Tamworth, United Kingdom Bristan Group Ltd. Full timeWhen it comes to taps and showers, we’re the experts. Over the last 40 years, Bristan Group has become the biggest taps and showers company in Great Britain. In fact, we estimate that 1 in 5 British homes now have a Bristan tap or shower fitted. **Role** Customer service advisor providing Technical support to customers offering all available options for...
-
Apprentice Customer Service Advisor
17 hours ago
Tamworth, United Kingdom Toyota Full time“Left School or are you looking for your next challenge? Ready to join the largest car company in the world?” Toyota Apprentice Customer Service Advisor - Steven Eagell Toyota Rayleigh Does this sound like you? We are looking for ambitious individuals with: * Excellent communication skills – listening is as important as talking in our...
-
Customer Service Advisor
2 weeks ago
Tamworth, United Kingdom Cast UK Limited Full timeCustomer Service Advisor (Maternity Cover) Tamworth £18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an...
-
Customer Advisor
19 hours ago
Tamworth, United Kingdom B&Q Full time**About the role** **Customer Advisor - TradePoint** **Part time -12 & 16 hours per week available** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Tamworth** We believe anyone can improve their home to make life better. Every day, we give our millions of...
-
Part Time Customer Service Advisor
1 month ago
Tamworth, United Kingdom Alma Personnel Full timefor a Part Time Customer Service Advisor to join their team on a temp to perm basis. **You will be working part time hours, Monday to Friday 8am - 12pm.** **After successful temporary period, you would then be working 7am - 11am.** Main duties include: - Handle incoming telephone calls and assist customers with their enquiries. - Arrange appointments and...
-
Senior Customer Service Advisor
4 weeks ago
Tamworth, Staffordshire, United Kingdom Cast UK Limited Full timeSenior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service...