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Drug and Alcohol Specialist Support Worker

4 months ago


London, United Kingdom Look Ahead Care, Support and Housing Full time

**Drug and Alcohol Specialist Support Worker, Look Ahead Care Support and Housing, Tower Hamlets**

Looking for a new role where you can make a difference every day? We’re looking for a kind, compassionate and resilient Dual Diagnosis Specialist Support Worker to join our Hackney Road Project service in Tower Hamlets

£23,970.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, staff discounts, healthcare, and career progression.

Shift Patterns: 40 Hours Rolling rota
- shift work, Some weekends and bank holiday, Early
- 7:30- 4, Late
- 2-10:30pm

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the Southeast. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

At East London Apartments, we are looking for team members who are resilient and committed to working with individuals who have experienced complex trauma and multiple exclusion. East London Apartments is a complex need accommodation-based service in Tower Hamlets, supporting some of the most entrenched rough sleepers in the borough. The service has been developed on the principles of the Housing First model and is underpinned by trauma informed practice.

**Essentials**:

- NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
- Experience building and developing strong professional partnerships with external providers.
- A minimum of 2 years' experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
- Good written and oral communication skills

**Desirable**:

- 2-3 years’ experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

**Job Overview**:
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

The successful applicant will have experience working closely with a range of services to support individuals to recover from their dependence on drugs and or alcohol. You will have good knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention.

**Key Responsibilities**:

- Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Key-working the most complex service-users with particular needs aligned with the post holder’s specialism - Trauma informed Care
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’

**Person Specification**:

- **Embraces a Psychologically Informed approach
- Is capable of maintaining unconditional positive regard
- Views challenging behaviour as a support need.
- A strong specialist support worker with excellent interpersonal skills
- Socially adept, networks widely, well connected in sector, influential
- Approachable, open & professional behaviour
- At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
- Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
- Demonstrates significant confidence and high levels of self-esteem
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._
- We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021._

**Salary**: £23,970.00 per year

**Benefits**:

- Company pension
- Employee discount

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