Hotel Receptionist

4 weeks ago

Derry, United Kingdom City Hotel Derry Full time

**Job Ref**:INT16007

**Branch**:City Hotel Derry

**Location**:City Hotel Derry, Derry

**Salary/Benefits**:£10.50 per hour

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Fully flexible to include days, evenings and weekends

**Hours per week**:Variable up to 40

**Posted date**:10/01/2023

**Closing date**:12/02/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice

What is in it for you?
- Employee of the Month / Employee of the Year
- Interstate Staff Rates - Accommodation / Rooms - Food Beverage Discounts - Leisure Centre / Spa Discounts
- Interstate Staff Training
- Employee Assistance Programme
- Service Star Recognition
- Group Scheme Offers
- AXA Insurance Discounts
- Company Group Pension
- Reward Recognition incentives from Head of Department
- Free staff meals while on shift

A day in the life of

As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.

Based in the (SELECT BRANCH) you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock. (INSERT HOTEL INFORMATION).

What do we need from you?
- To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.
- At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

**Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, restaurants. Facilities include 158 bedrooms, extensive conference banqueting facilities for up to 450 guests, a leisure centre with swimming pool, jacuzzi, steam room and gym, Thompson’s on the River Restaurant, Coppin’s Bar and secure car parking.**

**We have over 190 members of staff at the City Hotel Derry, and with that comes a wide variety of different career and employment opportunities ranging from student placements, to full time/part time permanent positions to holiday or seasonal jobs. Whether you are just starting out in your career or have previous skills and experience, regardless of your background, we want to hear from enthusiastic people with a positive can do attitude who want to ensure our guests enjoy their stay at the City Hotel Derry. It’s our policy to invest in people and as such we are constantly training and developing our staff to help promote within and increase effectiveness. We have numerous different departments in the hotel, with a wealth of exciting employment opportunities in a number of different disciplines. This includes food beverage; sales marketing; reception; administration; maintenance and housekeeping.

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