Administrator

2 weeks ago


Solihull, United Kingdom Lynx Employment Services Ltd Full time

We are recruiting on behalf of our client who is looking for an Administrator in Solihull.

Successful applicants must have minimum 3 GCSEs grade C/above including Maths and English, an NVQ Level 2 in a relevant area such as Administration/Customer Service, and minimum 12 months experience working in a customer-facing receptionist role. You most have knowledge/understanding of the customer service ethos, and understand working in a multi-tenanted office building, with experience key holding, and using CRM systems/databases.

Duties of the role include:

- Providing a welcoming/efficient front-of-house/reception service to members of the public, tenants, and staff in accordance with agreed customer service standards
- Delivering a customer-focused service, including dealing with general enquiries, being the first point of contact for tenants, welcoming visitors to the centre and ensuring they have signed in, notifying tenants that their visitors have arrived, supporting Co-Working Hub users, and supporting events
- Taking part in clerical duties, such as helping to arrange meetings/business events, taking notes/preparing papers, booking meeting rooms, filing, photocopying, distributing post, assisting in the production of financial monitoring information, ordering repairs, dealing with partners/contractors/hirers
- Deputising for Enterprise Support Officer when required
- Using a number of different computerised information systems in the delivery of an efficient support service, such as room booking system, CRM system, purchasing goods/services, placing orders, monitoring expenditure, liaising with staff/suppliers
- Dealing with distressed/vulnerable customers in a supportive/professional manner
- Working closely with operation managers, ensuring that buildings are maintained in a Health and Safety compliant manner, including participation in fire evacuation procedures in accordance with the Fire Regulations
- Any other relevant duties as required

This position is a temporary role contracted for two months, working part time Monday-Friday (shifts either being 12:30pm-4:30pm/9:30am-1:30pm), paying £10.96ph.

**Job Types**: Part-time, Temporary contract
Contract length: 2 months
Part-time hours: 20 per week

Pay: £10.96 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Solihull, West Midlands: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- reception: 1 year (preferred)
- administration: 1 year (preferred)

Licence/Certification:

- NVQ Level 2 (preferred)

Work Location: In person

Reference ID: 390802


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