Tenancy Sustainment Officer

2 weeks ago


Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Tenancy Sustainment Officer**: Posted on 11 July 2023 Apply
- Directorate BHCC: Housing, Neighbourhoods and Communities
- Salary £30,151 to £34,723
- Contract Permanent

**Location**:
Brighton

**Job Summary**:
- Job reference- orbis/TP/5071/33592-
- Positions available- 1-
- Working hours- 37-
- Closing date- 25 August 2023-
- Job category- Housing-
- Organisation- Brighton & Hove City Council**Job introduction**:
Brighton & Hove is a great place to live, learn, work and visit. Our diverse and vibrant community is passionate about the city and there’s a shared commitment to celebrating and promoting all that makes Brighton & Hove so unique.

We are just as committed to delivering an outstanding service to our residents as we are in making Tenancy Services the first choice for a Tenancy Sustainment Officer to work.

If you are looking to work in a flexible and forward-thinking organisation and you are an experienced housing/ tenancy support or tenancy sustainment officer looking for an exciting new challenge, then we would be delighted to hear from you.

You’ll be working in a directorate that is dedicated to empowering people from different communities and backgrounds to come together, live well and thrive, supported by our city-wide work on fairness, inclusion and engagement.

Interviews to be held Tuesday 5th & Wednesday 6th September.

**About the role**:
You will have a relevant professional qualification or proven experience of working in housing or related field at this level. Your experience will have given you an excellent knowledge and understanding of the full range of housing management services, including the relevant legal context, welfare benefits and safeguarding. You will be comfortable being part of a team of Tenancy Sustainment Officers managing a diverse and complex caseload in a high demand service and will be a strong collaborator with a range of teams in a multi-agency setting.

You’ll have an ability to communicate with a diverse range of stakeholders, a deep understanding of the needs of our different communities and residents including working in a trauma informed way, and the skills to ensure accessibility and inclusion in your work.

We have a full-time vacancy available, with flexible working including regular working from home to support a positive work / life balance. Our diverse team is based across the city in one of our three housing offices and at our Housing Centre based in Moulsecoomb. On the days you are working in the office you will be in a spacious and welcoming working environment and whether working in the office, in the community on visits/appointments, or remotely from home, you will be part of our friendly and supportive Tenancy Services team.

In return, we can offer you a competitive salary, training and qualifications, career progression with the opportunity to become involved and lead on bespoke projects, flexible working, a generous annual leave allowance with the opportunity to buy extra days, staff discounts, and admittance into the Local Government Pension Scheme.

For more information about the organisation and the specific roles please download the job description / person specification.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).



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