Referral Coordinator

7 months ago


Nottingham, United Kingdom Elevate Supported Living Full time

'Pay £26,000 - £28,000pa

**About us**

Elevate supported living is a therapeutic holistic person centred company seeking to support vulnerable adults with housing and support. We are a social impact company driven by our values and purpose to improve the quality of life for others. Modern office setting
- Value driven
- Person centre
- Therapeutic
- Inclusive
- Accredited ongoing training
- Supportive and caring

**ABOUT US**:
At Elevate supported living we provide supported living with housing options to adults in hospital, residential homes or needs to secure alternative housing with support in Nottinghamshire, Derbyshire & Staffordshire.

We are a company that seeks to be staff centric at the heart of all we do, putting you first. We are innovative and responsive, and person centred.

Joining us will enrich your life and the lives of others.

**ABOUT THE ROLE**:
Everyone we support are referred via adult social care teams or other professionals within hospitals or I.C.B. Everyone we support must qualify for health or social support funded by adult social services or I.C.B. The purpose of this role will be to respond to social workers, commissioners or other professionals when they enquire about our services and progress then through our eligibility criteria.

We will then arrange an assessment of the individuals support needs and show them what we offer and how we can support them. The role is to build and maintain positive relationships with local authorities and ensure there is clear written assessments and plans to meet the person needs. Working closely with the Director of services to ensure we match people appropriately with the right people and homes.

**Main duties of the Referrals Coordinator include**:

- To take and make any phone calls regarding referrals and assessments.
- To ensure that our waiting list system is kept organised and up-to-date
- To carry out initial phone calls with those referred before arranging a face to face assessment
- To carry out face to face assessments with those referred to our service
- To communicate with the team and keep the relevant team members up-to-date and information share

Immediate vacancy:
**ABOUT YOU**:
We are looking for a self-motivated, caring, and enthusiastic individual to join our team. You would need to be organised, empathetic, confident and a people person.

**Required skills/experience**:

- Experience of working with those with multiple complex needs
- Effective communication skills, both written and verbal
- A passion for helping others
- Empathetic
- Confidence to work independently
- Great organisational skills
- Experience in carrying out assessments of people
- An understanding of Supported Accommodation and or homelessness
- Experience in using Microsoft packages
- Computer literate
- Effective decision making skills

**Desired skills/experience**:

- Experience in liaising and working in partnership with other organisations.
- Experience in assessing those who have a learning disability, autism, mental health and behaviours that challenge.

**LOCATION**:
This is an office based position, our head office is located just off the bottom of Carlton road Nottingham, NG3 2EG.

**HOURS**:
This role is OPEN TO FULL TIME OR PART TIME hours. Monday and Friday,

**Benefits**:
Bonuses

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

**Education**:
Social worker qualifications

Mental health qualifications

**Experience**:

- Adult social care assessments
- Placement and referrals experience

**Job Types**: Full-time, Part-time

**Salary**: £26,500.00-£28,000.00 per year

Expected hours: 20 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- providing care: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Nottingham (required)

Ability to Relocate:

- Nottingham: Relocate before starting work (required)

Work Location: In person


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