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Front-of-house / Head of Housekeeping

4 months ago

Chester, United Kingdom Bartlett Group Full time

**Date**: April 2024

**Front-of-House / Head of Housekeeping | a newly refurbished Boutique Hotel in Hoole, Chester**

**Role type**: Full-time, Live-in

**Location**:Hoole, Chester, United Kingdom

**Salary**: £37,000 to £42,000

**Notice to job applicants**

**Summary**:
Family-run business Bartlett Group is excited to be opening a new boutique hotel in the thriving, historic city of Chester in March 2024. Bartlett Group is looking for a passionate Front-of-House and Head of Housekeeping to join the opening team in a live-in role. Couples are welcome

Hamilton Court Hotel with 15 newly fitted-out bedrooms, common parts and breakfast room. Stage 2 of the hotel project includes plans to open 4 additional bedrooms.

**Responsibilities and duties**:
Responsibilities and duties:

- preparing cooked and continental breakfasts.
- housekeeping: both hotel bedrooms and common areas.
- checking / quality control other housekeepers’ work to maintain standards and brand identity, in line with guests’ and online travel agents’ expectations for a 4-star, boutique hotel.
- engaging constructively with linen contractors and other suppliers.
- hotel reception responsibilities, including guest check-ins and check-outs.
- assisting our revenue manager with setting hotel rates and generating regular, direct bookings.
- commercial awareness, sales and marketing skills.
- IT competency including Microsoft Office.
- competency using hotel management software and online travel agents’ extranet platforms.

**Qualities**:

- honesty and integrity.
- passion for hospitality and ‘going the extra mile’ for guests / customers.
- ability to lead a team with a hands-on approach.
- resourcefulness and adaptability.
- exceptional communication skills.
- excellent spoken and written English language skills.

**Contact us**:
Proven right to work in the UK is a requirement for the role.

**Job Types**: Full-time, Permanent

Pay: £37,000.00-£42,000.00 per year

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: Hotel General Manager - Chester