CRM Administrator

3 weeks ago


Preston, United Kingdom NC Associates Full time

**CRM Administrator / Preston - Lancashire Area / Permanent Role / £23,000 - £24,000 + Benefits Including further development / Prestige Organisation**

NC Associates are working in partnership with a prestige service organisation which has grown significantly over the past few years. My client is looking for an experienced CRM Administrator. This is a fantastic opportunity working alongside the Head ofMarketing you will work within a team and be tasked with a broad remit across the group business.

**The Role**:
Includes but is not limited to:

- Efficiently administer digital enquiries and customer complaints
- Maintain centre customer and vehicle databases
- Administer concluded customer sales files
- Administer customer communication
- Monitor and report on GDPR consent and data quality
- Work with Sales Managers to ensure enquiries are updated timely and accurately in accordance with Group standards

**Skills & Experience**:

- Customer relationship background preferred
- Previous office administration experience
- Passion for delivering the highest levels of customer service
- Conscientious and tenacious personality
- Professional and confident telephone manner
- Proficient in Microsoft Word and Excel
- Excellent interpersonal and organisational skills
- Self-motivated
- Well-presented and personable
- An effective communicator

**What's on Offer?**

This is a fantastic opportunity to work for a well established yet prestige organisation which can offer you further development as well as a market leading salary and benefits package**. Please contact Wayne Caunce at NC Associates for immediate consideration
- 07879-626501**

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.



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