IT Service Desk Technician

4 weeks ago


StokeonTrent, United Kingdom Barker Phillips Ltd Full time

This Stoke-on-Trent based tech company is involved in building complex data management and software products for well-known companies around the world The position provides an opportunity to work in a fast-growing company that encourages personal developmentand growth within the role.

Work When and Where Works: Use hybrid and flexible working to suit your lifestyle and other commitments. 37.5 hour week, working a 7.5 hour shift on a rota basis between 6am and 10pm Monday to Sunday (5 out of 7 days, remote working for shifts outside ofstandard days)
- Providing support for workstation, phone, server and network technologies.
- Following internal documented processes and procedures, to ensure incident and request resolution are completed to agreed Organisation Level Agreements.
- Identifying and troubleshooting Server and Network incidents and acting according to

**What will you need?**
- A genuine interest and enthusiasm for IT support and management of IT systems.
- Excellent communication skills, both written and verbal.
- The ability to identify, analyse and troubleshoot problems.

**You should ideally have some experience in the following;**
- Windows desktop and server operating systems.
- SQL Server technologies.
- Active Directory Domain Services.
- Microsoft Office and other workstation software.
- Standard networking services and protocols.
- Knowledge of ITIL framework.


  • Service Desk Lead

    4 weeks ago


    Stoke-on-Trent, United Kingdom CBSbutler Full time

    Job ref: 1202408/001_1682351110 - Location: Basford, Stoke-on-Trent - Sector: ICT, Defence and Security - Job type: Permanent - Salary: £35000 - £40000 per annum - Contact: Liam Parsons - Published: about 1 hour ago - Start date: ASAP - Consultant: Liam Parsons **Service Desk Lead** Permanent opportunity - Based on-site in stoke - £35,000 - £40,000 per...


  • Stoke-on-Trent, United Kingdom Cabana Recruitment Full time

    **Responsibilities**: - Lead and manage a team of service desk technicians, ensuring timely and professional handling of all support tickets. - Develop and implement processes and procedures to improve the efficiency and quality of support provided by the service desk team. - Maintain technical expertise and knowledge of current technologies, providing...


  • Stoke-on-Trent, United Kingdom SaferHand Solutions Ltd Full time

    **Service Desk Advisor** **Monday to Friday 8am - 5pm** **£23,500 rising to £24,000 after 6 months.** Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part of a team to provide high quality day to day support to...


  • Burton-On-Trent, United Kingdom SOCOTEC UK Limited Full time

    **IT Service Desk Team Lead, **SOCOTEC**, Burton Upon Trent** To support our ambitious growth plans, we have a great opportunity to join our Central Services teams here at Socotec. With over 1800 UK employees our Central Services functions are key to ensuring smooth and efficient operations. Based in Bretby, working across the specialisms in HR, Marketing,...

  • Service Desk Advisor

    1 month ago


    Stoke-on-Trent, United Kingdom Adecco Full time

    Service Desk Advisor **_Salary:_** £23500 (rising to £24000 after probation) **_Working hours:_** Monday - Friday 8am - 5pm. - Excellent written and verbal communication skills - Be organised with the ability to multi task - Be able to work under pressure - Drive to succeed and learn new skills **_Job Description:_** One of our well established and...


  • Stoke-on-Trent, United Kingdom Akkodis Full time

    Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to...


  • Stoke-on-Trent, United Kingdom Akkodis Full time

    Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to...


  • Stoke-on-Trent, United Kingdom Akkodis Full time

    Service Desk EngineerAkkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology.The RoleAs a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to...


  • Stoke-on-Trent, United Kingdom Modis Full time

    Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You...


  • Stoke-on-Trent, United Kingdom Holt Recruitment Ltd Full time

    Service Vehicle Technician – Stoke – on – Trent  -   Main Dealership - £30K upwards  Our client is a main dealership in Stoke – on – Trent  and they are looking for an experienced Service Vehicle Technician to join their busy Service Department, offering a brilliant opportunity for you to be able to progress your career as a Service Vehicle...

  • IT Support Technician

    21 hours ago


    Stoke-on-Trent, United Kingdom BeTechnology Group Full time

    IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position presents a wonderful chance to join a great company and team with plenty of potential for growth. As a...


  • Stoke-on-Trent, United Kingdom Brampton Recruitment Full time

    * Client focused - Facilities Management experience - Must have a keen eye for detail A fantastic opportunity has arisen for a Service Advisor to work for a well-established company that offers a warm and friendly environment. As a Service Advisor, you will be responsible for providing exceptional customer service to a range of external clientsand...


  • Stoke-on-Trent, Staffordshire, United Kingdom Akkodis Full time

    Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through...


  • Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    Job Description As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. We are a technical Service Desk and our goal is to ensure that our employees have sufficient equipment and resources to perform their roles. If you can fix it, great, if not,...

  • Service Desk Engineer

    2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. We are a technical Service Desk and our goal is to ensure that our employees have sufficient equipment and resources to perform their roles. If you can fix it, great, if not, no need to worry,...

  • Service Desk Engineer

    2 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full time

    As a Service Desk Engineer you will take end to end ownership for incidents and ensure our employees have sufficient equipment and resources to perform their roles. We are a technical Service Desk and our goal is to ensure that our employees have sufficient equipment and resources to perform their roles. If you can fix it, great, if not, no need to worry,...


  • Stoke-on-Trent, United Kingdom BeTechnology Group Limited Full time

    IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position presents a wonderful chance to join a great company and team with plenty of potential for growth. As a successful...


  • Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time

    Service Desk Engineer Are you ready to embark on an exhilarating journey in the world of IT support? We're seeking a passionate and dedicated Service Desk Engineer to join our team and elevate our commitment to excellence! competitive salary starting at £25,000 with shift allowance and further benefits days annual holiday, bank holidays and birthday...


  • Stoke-on-Trent, Staffordshire, United Kingdom Searchability® Full time

    Service Desk Engineer Are you ready to embark on an exhilarating journey in the world of IT support? We're seeking a passionate and dedicated Service Desk Engineer to join our team and elevate our commitment to excellence! competitive salary starting at £25,000 with shift allowance and further benefits days annual holiday, bank holidays and birthday...


  • Stoke-on-Trent, Staffordshire, United Kingdom Akkodis Full time

    Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to...