Customer Service and Ecommerce Assistant
2 weeks ago
**Your Core Duties**
- Management of customer communications and customer orders.
- Provide customer service via social media channels.
- To pro-actively manage stock levels in warehouse
- Supporting the stock management processes with the logistics team.
- Liaising with logistics and finance teams where required.
- Provide daily product upload and E-commerce support.
**What Are We Looking For?**
- Minimum of 6 months' experience in an ecommerce customer service environment.
- Excellent computer skills - Microsoft packages such as Word and Excel
- Ability and readiness to interface with all levels and departments.
- A basic technical understanding of transactional websites.
- Self-motivated
- Action and results orientated.
**Job Types**: Full-time, Permanent
**Salary**: £15,000.00-£24,000.00 per year
**Benefits**:
- Sick pay
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Tips
Work Location: In person
Reference ID: ETL2569
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