Quality Assurance and Performance Lead

3 weeks ago


Bournemouth, United Kingdom BCP Council Full time

Tricuro delivers a diverse range of high-quality care that supports adults with physical disabilities, learning disabilities and mental health needs. We are looking for caring and dedicated people who are committed to sharing our vision of ‘improving lives and building independence’.

We have an exciting and rewarding opportunity for a Quality Assurance and Performance Lead to join our management team.

**Your key responsibilities will include**:

- Developing, leading and managing Quality Assurance across Tricuro.
- Implementing and developing the Quality Assurance Strategy and Action Plan.
- Providing expert advice to Directors, management and operational staff.
- Scrutinising and monitoring operational activity to ensure compliance with current legislation, regulation and practice standards.
- Ensuring that all policies and procedures are kept up to date.
- Developing questionnaires and undertaking surveys and focus groups to inform service improvement.
- Providing detailed analysis and interpretation of risk management information.
- Participating in the company on call rota once a month.
- Proven leadership skills with the ability to lead, train and educate at all levels.
- The ability to build and manage effecting working relationships with multiple stakeholders.
- Comprehensive knowledge of Social Care regulation and legislation.
- Exceptional verbal and written communication skills including preparation of reports.
- Demonstrated understanding of performance measurement, benchmarking, and service standards in adult social care.
- Proven track record in leading, implementing and managing quality, safety, and risk management programmes at senior management level.
- Professional qualification at NVQ level 4/5 in Management or equivalent.

**What Tricuro offers**:

- Career progression
- Comprehensive high-quality induction and ongoing training
- Competitive rates of pay
- Contributory pension scheme
- Generous annual leave entitlement amounting to a minimum of 31 days, rising to 34 days with continuous service.
- Bank holidays are provided as extra to your leave entitlement.



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