Customer Service Agent

2 months ago


Telford, United Kingdom TTC Group Full time

**The role**:
This role is based at our Telford Head Office, Hadley Park East (TF1 6QJ): 37.5 hours per week (with sociable hours) with a Saturday rota (working1 in 3 during 08:30 - 14:00, with a day off in the week given). This role is a full time, permanent contract and due to the sensitive nature of the data we process, successful applicants will need to complete our Vetting process (at no cost to you).

**Requirements**:

- A passion to deliver exceptional customer service
- Capable of communicating with a diverse customer base and achieving positive results first time
- Able to work sensitively and productively
- Agile and willing to embrace change, always looking to learn new systems or processes to improve the customer experience

**Benefits**:

- Salary of £22,522 per annum (£11.55 per hour)
- Structured training plan through our Academy system and dedicated mentor/buddy.
- Social working hours
- Performance Related Bonus
- Company equity scheme, sharing in the companies success with a cash payment
- Enhanced holiday allowance (25 days plus Bank Holidays)
- Paid volunteer day off
- Health Cash Plan; covering the cost of dental, optical, physio services and access to 24/7 GP services for you and your children.
- Rewards partner; discounts at high street retailers, online providers and entertainment venues.
- Life insurance policy
- ULEV Car Scheme
- Training and Development opportunities to make a career within our wider Group, with Admin, Account, Automation Testing and Data Analysis roles in our future talent plans.

**Exclusively You**:


  • Customer Service Agent

    3 months ago


    Telford, United Kingdom Orbit Full time

    Are you experienced in Customer Service looking for your next opportunity? Why not join our Orbit Customer Operations team as a Call Centre Agent! This role is based in our Telford office, TF3 4NT We’re looking for people comfortable working in a targeted environment,** who are used to giving excellent customer service, **who are equally happy to work...


  • Telford, United Kingdom Ryminster Medical Services Ltd Full time

    **Call Centre Agent** An opportunity to join our busy Call centre team. Handling inbound calls and taking enquiries from potential customers looking to book a medical in one of our 85+ locations. **Duties and Responsibilities** - Answering high volumes of calls professionally and providing the highest level of customer service. - Accurately recording...


  • Telford, United Kingdom Orbit Full time

    Are you a Call Centre Agent or working in Customer Service looking for your next opportunity? Why not join our Orbit Customer Operations team as a Call Centre Agent? We’re looking for people comfortable working in a targeted environment,** **who are equally happy to work both on inbound and dialler based outbound calls. **Your package**: It’s our call...


  • Telford, United Kingdom Orbit Full time

    Are you a Call Centre Agent or working in Customer Service looking for your next opportunity? Why not join our Orbit Customer Operations team as a Call Centre Agent? We’re looking for people comfortable working in a targeted environment,** **who are equally happy to work both on inbound and dialler based outbound calls. **Your package**: It’s our call...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Sales Support Administrator - Permanent - Telford L & C Consulting are now recruiting for a new Sales Support / Customer Service / Administrator to join a small but successful company in South Telford. You’ll be representing one of the UK’s leading specialists with the aim of driving the company forward and at the same time cementing the relationship...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Sales Support Administrator - Permanent - Telford L & C Consulting are now recruiting for a new Sales Support / Customer Service / Administrator to join a small but successful company in South Telford. You’ll be representing one of the UK’s leading specialists with the aim of driving the company forward and at the same time cementing the relationship...


  • Telford, United Kingdom Orbit Full time

    We’re looking for people comfortable working in a targeted environment,** **who are equally happy to work both on inbound and dialler based outbound calls. **Your package**: It’s our call centre teams **amazing efforts**, hard work and dedication that sets us apart from the rest, which is why we offer a **competitive salary and benefits package**,...

  • Telesales Agent

    2 months ago


    Telford, United Kingdom Universal Trade Windows Full time

    **We are now recruiting for Telesales Agents. Are you wanting to earn money, hit targets but also have fun doing so? Looking for a career? Then carry on reading..** **Universal Trade Windows** **is one of the fastest growing independently owned specialist company in the Midlands With a turnover of over 3 million as a group expected this year with multiple...


  • Telford, United Kingdom Dukeshill Ham Company Limited Full time

    _**About Us**_ Dukeshill, established in 1985 and headquartered in Telford, is a luxury artisan fine foods brand, with a Royal Warrant from HM The Queen. Our uncompromising approach to the quality of our products and our commitment to the highest level of customers service is what makes our business so special. We predominantly sell our products direct to...

  • Estate Agent Valuer

    3 weeks ago


    Telford, United Kingdom Magnus James Full time

    Job DescriptionAn excellent opportunity has become available for an Estate Agent Valuer looking to join this multi-branch, market leading independent agent at their office in Telford.My clients have a well respected business and have spent years cultivating relationships and earning an exceptional reputation in the local market. They are looking for an...


  • Telford, United Kingdom Ethero Full time

    French Speaking Customer Service Coordinator Telford office based Monday - Friday C £23,000 plus benefits, annual bonus, free parking, modern, open plan offices, close to shopsAs part of continued expansion in their UK offices, this global organisation with a great Customer Service team now need an additional French speaker, If you are looking for a role...

  • Call Centre Agent

    2 months ago


    Telford, United Kingdom Orbit Full time

    If you’re currently working in Customer Service or as a Call Centre Agent, or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at...

  • Site Agent

    2 months ago


    Telford, United Kingdom CRS Professionals (UK) Ltd Full time

    This prominent contractor was founded in the 1960s and has enjoyed sustained growth over the years and currently employs over 280 people providing award winning civil engineering and building solutions throughout the Midlands, North West England and Wales.We are currently looking to recruit a Site Agent (X2) to join our project teams, based on-site in...

  • Estate Agent

    7 days ago


    Telford, United Kingdom Get Staffed Online Recruitment Full time

    Estate Agent - Sales NegotiatorSouth ShropshireSalary is negotiable depending on experience.Permanent, Full-timeOur client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments. They pride themselves on personal, pro-active, and friendly service click apply for full job details

  • Estate Agent

    6 days ago


    Telford, United Kingdom Get Staffed Online Recruitment Full time

    Estate Agent - Sales NegotiatorReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.South ShropshireSalary is negotiable depending on experience.Permanent, Full-timeOur client is a progressive company of leading Property Agents with dedicated residential sales and lettings departments. They pride...

  • Site Agent

    2 months ago


    Telford, United Kingdom CRS Professionals (UK) Ltd Full time

    JOB INTRODUCTION McPhillips (Wellington) Limited was founded by Jim McPhillips in 1963 and became a limited company in December 1964. The company has enjoyed sustained growth over the years and currently employs over 280 people providing award winning civil engineering and building solutions throughout the Midlands, North West England and Wales. We are...


  • Telford, United Kingdom Fine and Country Full time

    Estate Agent | Lister/Valuer | Premium Homes Fine & Country Telford & Shrewsbury Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for an Associate to work the premium housing market in Telford & Shrewsbury. - Telford - £50,000+ OTE Estate Agent | Lister/Valuer | Premium Homes Fine & Country Telford...

  • Customer Service

    3 months ago


    Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service - Telford - Permanent L & C Consulting are now recruiting for an experienced Customer Service Advisor on behalf of a small, but highly successful company in Telford. You’ll be responsible for providing high level customer service to external customers. Duties will include (but not be limited to): - Set up customer contracts - Set up...

  • Customer Service

    2 months ago


    Telford, United Kingdom Shawthorpe Full time

    We are currently recruiting an experience customer service advisor to join our client based in Telford/ Stafford Park. **Seasonal Working Hours** - Monday - Friday 8.30 -5.00pm (September, Dec ,March & April - Normal 40 hours) - Monday to Thursday 8.00 -5.30pm and 8.30 - 5.00pm Friday (October ,November, Jan & Feb Longer 44 hours) - Monday to Thursday 8.30...


  • Telford, United Kingdom Fine & Country Full time

    Estate Agent | Lister/Valuer | Premium Homes Fine & Country Telford & Shrewsbury Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for an Associate to work the premium housing market in Telford & Shrewsbury. What you do: Focusing solely on the upper quartile of the property market, you...