Export Coordinator

7 months ago

Seaham, United Kingdom Prima Cheese Full time

**The Company**:
Prima Cheese is a multi-award-winning cheese processing company with a 28-year heritage. It is a family-owned business, employing nearly 200 people and operates only within B2B markets where it has gained a reputation for quality, consistency and service. It is one of the biggest cheese suppliers of foodservice and food manufacturing within the UK and exports their product to over 55 countries worldwide. With both domestic and international business, the company continues to grow and is looking to expand their team.

**Role Specific**:
As an Export Coordinator at Prima Cheese, your role is to ensure a smooth and timely operation, from order taking with customers to ensuring finished goods are loaded on time. With a state-of-the-art factory, we are dedicated to quality and innovation and are recognised as cheese experts on a global scale.

**What will I be doing?**

As the Export Coordinator, you will contribute to the team effort by maintaining professional knowledge and enforcing organisational standards. You will collaborate with the Export, Commercial and Production teams to ensure goods are loaded correctly and on time.

**Responsibilities**:

- Liaising with internal departments to ensure a smooth and timely operation to ensure finished goods are ready on time to meet loading schedules.
- Raising orders and invoices on internal database and SAGE200.
- Working closely with freight forwarders to arrange shipping and haulage.
- Arranging and completing export documentation accurately and in a timely manner.
- Overseeing the loading of overseas orders.
- Problem solving to ensure problem resolution for customers and delivering excellent customer service.
- Maintaining quality service by establishing and enforcing organisation standards.
- Maintaining professional knowledge and establishing own personal networks.
- Contributing to team effort by accomplishing related results as needed.
- Potential opportunities to travel overseas to be part of exhibitions or for market visits.
- Full training will be provided.

**What are we looking for?**
- Excellent communication skills.
- Excellent negotiation skills.
- Highly organised and detail orientated.
- Ability to work under pressure.
- Ability to work independently and manage own workload.
- Team player.
- Good IT skills.
- Fluent in English language with second language desirable.
- Sensitive to cultural differences of customers of various backgrounds.
- Demonstrable growth and high performance in previous roles.
- Experience in a similar role is desirable but not essential.
- Ambitious and career driven with leadership potential.

**Benefits**:

- Employee Reward Platform and Wellbeing Hub
- 24/7 Employee Assistance Support (Confidential support helpline)
- Opportunities for Learning & Development opportunities
- A collaborative and innovative work environment.
- No weekend or evening work.
- Company Pension.

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