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Digital Engagement Coordinator

2 months ago

Belfast, United Kingdom Imperva Full time

**Digital Engagement Coordinator**

Do you want to build your career in one of the most innovative and growing industries within software? Imperva is the leading cybersecurity company, based in the heart of Silicon Valley with customers across the Fortune 500.

Imperva established a new site in Belfast in September 2018 and has since grown to around 80 employees across multiple functions including Customer Success, Product Development, Security Research, Finance, Marketing & Legal.

**Responsibilities will include**:
**Digital Community**:

- Sourcing feedback on members queries
- Optimizing members access and utilization of the platform
- Drafting and proofreading content (blog posts, webinar invitations, scripting etc.)
- Improvement of the user experience and interface
- Competitive landscape analysis
- Community Champion program coordination
- Work with data analyst to improve reporting

**Digital Engagement Program**:

- Direct customer outreach to follow up survey feedback
- Drafting and proofreading customer communication
- Supporting with ongoing projects
- Competitive landscape analysis
- Addressing customer queries
- Data and metrics monitoring

**Requirements**:

- In full time study in a relevant course (eg: Business, Marketing, Digital Marketing, Communication, Management etc.)
- Good communication and presentation skills
- Ability to work on cross-functional projects
- Solutions driven
- Additional language desirable
- Experience with video editing software (preferably DaVinci Resolve) desirable

**Our Company**:
**blog**, on
**Twitter**.

**Rewards**:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at

**Legal Notice**:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

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