Service Co-ordinator

3 months ago


Lichfield, United Kingdom LB International Full time

**Key Responsibilities**:

- Managing day to day customer enquiries, bookings, and quotations
- Supporting and advising customers on all products and services offered by the company
- Co-ordinating, Planning and Organising Engineering and Training resources
- Managing certification and paperwork for training, inspection, and testing services
- Supporting ongoing improvements within the department and ensure that company processes, procedures, and standards are always maintained
- Managing and administering invoicing, purchasing orders, and general reporting requirements
- Working closely with the management team to ensure that company SLA’s and KPI’s are achieved
- Financial controller responsibilities for both the UK and International business
- Co-ordinating travel requirements and bookings for both the UK and International business
- Managing weekly reports and cash flows for both the UK and International business
- Any other duties as required by management

**Desired Key Qualities/ Skill Set**:

- Customer Excellence
- Positive Attitude
- Proactive/ Self Motivated
- Creative Mindset
- Problem Solving
- Communication
- Organisation and Administration
- Willingness to develop and grow with the business
- Computer Skills (Word, Excel, and Outlook etc)

**Desired Qualifications and Experience**:

- Experience in working with customers and delivering excellent customer care
- Relevant qualifications such as GCSE’s, AS/A Levels, or a Degree
- Experience within a similar role and industry is desired, but not essential.
- Basic knowledge of health and safety, lifting, plant, or access equipment is desired, but not essential.

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: D174602M


  • Sales Co-ordinator

    3 months ago


    Lichfield, United Kingdom Geze UK Full time

    GEZE UK has an exciting opportunity for a full time Sales Co-Ordinator to join the team based at Fradley Park. **Role Purpose**: As a Sales Co-Ordinator you will be part of a team responsible for internal sales order processing for architectural hardware (BAU), automatic door (AUT) and glass accessory products, selling through mainly specialist...


  • Lichfield, United Kingdom Ascom Full time

    Does the idea of working for a fast paced team and providing excellent customer service sound like a role that you would excel at? If so, then a **Customer Care Co-Ordinator **role with us might be perfect for you! As a **Customer Care Co-Ordinator**, you’ll work from our offices in Lichfield, Staffordshire, and will be at the forefront of all support and...

  • Service Co-ordinator

    3 months ago


    Lichfield, United Kingdom Plant and Safety Limited Full time

    Plant and Safety Limited are a national provider of Testing, Inspection, Certification, and Training Services. We strive to deliver the best customer service and ensure that our customer’s people and their equipment remain both safe and compliant. **Key Responsibilities include**: - Managing day to day customer enquiries, bookings, and quotations -...

  • Service Co-ordinator

    3 months ago


    Lichfield, United Kingdom Plant and Safety Limited Full time

    Plant and Safety Limited are a national provider of Testing, Inspection, Certification, and Training Services. We strive to deliver the best customer service and ensure that our customer’s people and their equipment remain both safe and compliant. **Key Responsibilities include**: - Managing day to day customer enquiries, bookings, and quotations -...

  • Service Co-ordinator

    3 months ago


    Lichfield, United Kingdom Plant and Safety Limited Full time

    Plant and Safety Limited are a national provider of Testing, Inspection, Certification, and Training Services. We strive to deliver the best customer service and ensure that our customer’s people and their equipment remain both safe and compliant. **Key Responsibilities include**: - Managing day to day customer enquiries, bookings, and quotations -...

  • Service Co-ordinator

    3 months ago


    Lichfield, United Kingdom Plant and Safety Limited Full time

    Plant and Safety Limited are a national provider of Testing, Inspection, Certification, and Training Services. We strive to deliver the best customer service and ensure that our customer’s people and their equipment remain both safe and compliant. **Key Responsibilities include**: - Managing day to day customer enquiries, bookings, and quotations -...

  • Service Co-ordinator

    3 months ago


    Lichfield, United Kingdom Bromford Full time

    We are recruiting an experienced Service Coordinator to join our busy Service Delivery Team in Lichfield, delivering vital in-house gas services to our customers. You will work closely with customers, engineers, and other stakeholders to ensure that services are delivered effectively and efficiently. You will be responsible for coordinating and managing the...

  • Service Coordinator

    2 months ago


    Lichfield, United Kingdom Geze UK Full time

    GEZE UK now has a full time opportunity for a Service Co-Ordinator to join our Midlands South team based in Fradley Park, Lichfield. GEZE is a world leader in manual and automatic door and window control systems, glass products, and natural smoke and heat ventilation. GEZE UK is the UK subsidiary offering a complete range of products and services and has...


  • Lichfield, United Kingdom The Child Psychology Service CIC Full time

    **Would you like to work for a service that makes a difference to children and their families?** **One that nurtures and develops the skills, creativity and passion of its staff?** **We have recently opened two office bases in Bloxwich (Walsall) and Shepshed (Loughborough) and are looking for an enthusiastic Band 4 Assistant Psychologist (full-time, fixed...

  • Service Co-ordinator

    2 months ago


    Lichfield, United Kingdom GEZE Full time

    **The Role Includes**: - Logging new service calls/customer liaison via SAP Service Module. - Daily planning of your allocated service technicians to meet customer requirements. - Housekeeping of SAP database, sites, equipment etc. - Updating our customers on their open/ongoing repairs or orders. - Liaising with other internal departments where required. -...


  • Lichfield, United Kingdom Central England Co-operative Full time

    Location- Lichfield - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- LICHFIELD SUPERSTORE - 100203 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Lichfield, United Kingdom Central England Co-operative Full time

    Location- Lichfield - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- CURBOROUGH ROAD STORE - 100763 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Lichfield, United Kingdom GEZE Full time

    **The Role Includes**: - Developing and maintaining effective relationships with customers including buyers, specifiers and sales staff. - Undertaking sales order processing activities which includes liaising with customers, responding to queries and inputting of sales orders on to SAP processing system. - Working with internal teams across GEZE UK to act...


  • Lichfield, United Kingdom Central England Co-operative Full time

    Location- Lichfield - Department- Customer Services Assistant - Advertising Salary- £12.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- BIRMINGHAM ROAD, LICHFIELD - 100268 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Lichfield, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    In MPFT Children and Families Mental Health Function, we work with young people who have a wide range of needs in an inclusive way. Our model places our young people’s needs at the heart of what we offer to ensure that they are getting the best care possible. The Intensive Support Team offers support and intervention for young people with high risk and...

  • HGV Technician

    5 days ago


    Lichfield, United Kingdom Osborne Appointments Full time

    Role: HGV Technician Location: Newcastle- under-Lyme, Staffordshire Hours: 45 hours per week, Monday to Friday 08:00 – 17:00, with every third week call out cover. Salary: £36,900.48 An opportunity has arisen for an HGV Technician to join our client’s successful team in Newcatle-Under-Lyme, Staffordshire. About our client: My client is a national UK...


  • Lichfield, United Kingdom Sisters Hospitallers CIO Full time

    **Are you an experienced Activities Coordinator looking for a new and exciting opportunity? Look no further!** **£12.00 **per hour **0 hrs** per week Footherley Hall Care Home is a Values led charity care provider in Shenstone **(WS14 0HG)** and we are looking for a likeminded person who shares our_**Values**_ to join our dedicated and well respected...

  • Receptionist

    3 months ago


    Lichfield, United Kingdom Francesco Group Full time

    As one the largest, award-winning hairdressing companies in the UK, **Francesco Hair Salon **delivers service like no other. We're now looking for a dedicated **Front of House Co-ordinator** to join us during Tuesday to Thursday at our **Lichfield **salon. Our clients love 'the way we make them feel' and as the first point of contact this starts and ends...


  • Lichfield, United Kingdom Lichfield West Midlands Traded Services Full time

    We’re Lichfield District Council. A local authority in the Heart of England that provides local services to over 100,000 residents. Our District is a beautiful place to live and work, with its historic city centre which has the impressive Lichfield Cathedral and is the birthplace of Samuel Johnson. Our organisation is ambitious, innovative and highly...


  • Lichfield, United Kingdom GEZE Full time

    **The Role Includes**: - Logging new calls/customer liaison via SAP Service Module - Updating web based systems - Co-ordinating and uploading quotes, requesting uplifts (for additional works) - Updating customer spreadsheets - Collective/manual invoicing - Creating sales orders and booking out parts required - Liaising, costing and instructing...