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Aftersales Administrator

5 months ago

Guildford, United Kingdom The Watches of Switzerland Group Full time

Are you a team player with a keen eye for detail?

Do you have previous experience in an administrative role?

Do you have strong communication and interpersonal skills?

Our Aftersales Administrators are passionate about what they do A team player with a keen eye for detail, you will ensure the administration for repairs is kept in line with company procedures. Assisting the Store Manager, you will play a key role in keeping back office operations running smoothly whilst delivering an exceptional customer service to our clients. Also helping out on the sales floor when required, you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.

**About you**
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile

**About us**

Mappin & Webb has been a cornerstone of English high society for over 240 years, and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch and currently holds appointments as ‘Jewellers, Goldsmiths and Silversmiths' to Her Majesty The Queen and 'Silversmiths' to His Royal Highness The Prince of Wales. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches, to elegant silverware, glassware and bespoke lifestyle accessories.