Receptionist

**Receptionist - Kingswood**

We are looking for a part-time **Receptionist** to join our busy **Reception team** in **Kingswood**.

Our centralised team of Receptionists take on all incoming enquiries and distribute these accordingly within the firm whilst supporting Facilities and welcoming visitors to our offices. This role promises to be very varied and, at times, can be demanding, so the ability to work well under pressure is essential.

**The role**

The main purpose of the role is to greet all clients, visitors and staff in a courteous and professional manner, either face-to-face or via telephone, adhering to our reception service standards at all times.

As a Receptionist, you will:

- Greet all visitors, staff and clients on entry to the premises.
- Inform the relevant staff member(s) of the visitor’s arrival.
- Ensure visitors sign in and out of the visitor’s book.
- Answer calls promptly and professionally, and transfer them to the relevant department taking short messages where necessary.
- Ensure that the reception area, waiting area and meeting rooms are clean, tidy and presentable.
- Ensure refreshments are stocked and ready for use.
- Request and copy ID from new clients and scan them onto the system.

In addition to the above, this role holds some banking, postal and archiving responsibilities, such as:

- Ensuring all monies received are recorded in the appropriate entry book and paid promptly.
- Producing a posting slip for the monies, providing a copy for the file.
- Being responsible for petty cash and ensuring appropriate records are maintained.
- Ensuring outgoing cheques are printed on the correct account and a report is sent to our Accounts department following each cheque run.
- Opening, dating and passing on incoming post and DX.
- Recording hand deliveries and distributing accordingly.
- Franking outgoing post and dispatching at the Post Office (unless collected).
- Taking outgoing DX to the exchange (unless collected).
- Ensuring all files and other documents are entered into our operating system when closed and recorded on our storage operating system.

Training will be given on all the tasks that Receptionists are expected to carry out.

**About us**

Barcan+Kirby is well known in the Bristol legal market both as a provider of excellent legal services for individuals and businesses, and as a progressive employer.

We are committed to developing and nurturing our people, and encouraging positive wellbeing and mental health is central to our culture. When we say we offer a work/life balance, we mean it, and we were advocates for flexible working long before the Covid-19 pandemic.

We work hard to maintain a culture of kindness and friendliness, and we like to think that we do things a bit differently from other law firms.

Computer literacy is essential and you must have experience with Microsoft Office, including Word and Outlook. Audio typing would be an advantage.

GCSE (or equivalent), grade 4 or above, in Maths and English is essential.

**Location and working hours**
- This role is part-time, 9am - 5.15pm, Monday, Tuesday, Thursday, and Friday based at our Kingswood office.

Applications for this role close at close of business on **Wednesday 6th December**.

**Job Types**: Part-time, Permanent

**Salary**: £20,662.00-£24,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking

Schedule:

- No weekends

Ability to commute/relocate:

- Kingswood: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person