Helpdesk Administrator 2pm to 2am 4-on 4-off

7 days ago


Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

Helpdesk Administrator, Temp to Perm, Basingstoke, £12.32 PH including 12% holiday. 2pm to 2am, 4-on, 4-off
Helpdesk Administrator, Temp to Perm, Basingstoke, £12.32 PH including 12% holiday. 2pm to 2am, 4-on, 4-off
Your new company
You will be joining a highly professional and stable business who lead their sector and provide first class products and services.
Your new role
Pro-actively identify service issues and resolve in a professional and timely manner.
To assign queries which cannot be answered to designated groups and expedite a response accordingly
To escalate delays or urgent issues to senior management teams across the business.
To develop strong relationships with Customers and become the expert on the designated customer accounts
To develop strong relationships with key internal stakeholders to ensure pro-activity and responsiveness
To collate performance data and validate its authenticity and accuracy
To pro actively contact the customer on a regular basis to ensure there are no issues and seek feedback
To pro-actively make suggestions on improvements to processes and ways of working as the function establishes
What you'll need to succeed
You will need to be a courteous and professional individual, who has excellent attention to detail and first-class organisation skills. Due to the nature of the role our client does require; excellent levels of both verbal and written English. You will needto have experience of working in a complex business structure, utilising internal software packages and able to learn new complex systems quickly and efficiently.
What you'll get in return
Helpdesk Administrator, Temp to Perm, Basingstoke, £12.32 PH including 12% holiday. 2pm to 2am, 4-on, 4-off
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -6am to 6pm (4-on 4-off) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -7pm to 7am (4-on 4-off) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Night Customer Service Administrator Pertemps are currently recruiting for a Night Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is working on a 4 on 4 off shift working 2pm - 2am. Responsilbities as a Night Customer Service Administrator: - Logging queries on the companies CRM...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator 12 noon to 12 midnight (4-on 4-off) Temp to Perm, Basingstoke Office Based not Remote Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Responsibilities as a Helpdesk Administrator: - Logging queries on the companies CRM system - Dealing with any live issues and investigating...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator - 6am to 2pm (Mon to Fri) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -6am to 2pm (mon to fri) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis. The hours are 7pm-7am 4 on 4 off Rate of pay £12 **Responsibilities**: - Call handling - Identify and investigate compliance issues - Clearly logging notes to support your investigation - Clear communication on causation/closure reason - Managing a booking...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis. The hours are 19:00 - 7:00 4 on 4 off Rate of pay £12.00 **Responsibilities**: - Call handling - Identify and investigate compliance issues - Clearly logging notes to support your investigation - Clear communication on causation/closure reason - Managing a...


  • Basingstoke, United Kingdom Heathrow Personnel Full time

    **NEW POSITION - Freight Warehouse Operative required for permanent positions based within the Basingstoke!** Duties would include: - Loading & unloading vehicles - Picking & packing of goods - Processing imports and exports within the warehouse - Breaking down of pallets - Checking freight - Forklift truck driving - Working towards tight...

  • Warehouse Team Leader

    6 months ago


    Basingstoke, United Kingdom Aligra Full time

    **Our client is recruiting for an experienced Warehouse Team Leader to join its team in Basingstoke.** **This is a permanent position to start immediately!** **Shift**: - Day Shift and Night shift - 12-hour Shift - 06:00am - 18:00pm or 12:00pm - 00:00am (Subject to shift schedule and changes by the Warehouse Manager) - 4 on 4 off **Pay Rate**: -...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator, Temp to Perm, Basingstoke, £11.21 PH including 12% holiday Helpdesk Administrator, Temp to Perm, Basingstoke, £11.21 PH including 12% holiday, Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service...


  • Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    As part of the admin team you will provide an efficient and high standard of administration service to the Acute Assessment Unit. You will ensure a welcoming and professional greeting is provided to patients and visitors to the Acute Assessment Unit. You will be responsible for the processes of admitting and discharging patients for both units which involves...


  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Pertemps are currently recruiting for a Day shift Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Working on a 4 on 4 off shift pattern 7am - 7pm. Responsibilities as a Customer Service Administrator: - Logging queries on...

  • Trading Assistant

    7 months ago


    Basingstoke, United Kingdom Sainsbury's Full time

    **Location** - Hook Store, Sainsburys Supermarkets Ltd Griffin Way North, Hook, Basingstoke, RG27 9HZ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 229006 **Schedule** Sun 2am - Sun 7am Mon 2am - Mon 7am Tue 2am - Tue 7am Wed 2am - Wed 7am Thu 2am - Thu 7am Fri 2am -...

  • Trading Assistant

    7 months ago


    Basingstoke, United Kingdom Sainsbury's Full time

    **Location** - Hook Store, Sainsburys Supermarkets Ltd Griffin Way North, Hook, Basingstoke, RG27 9HZ **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 232897 **Schedule** Sun 2am - Sun 7am Thu 2am - Thu 7am Fri 2am - Fri 7am Sat 2am - Sat 7am - Total hours:...

  • Marketing Executive

    7 days ago


    Basingstoke, United Kingdom 4 Kingdoms Adventure Farm Full time

    4-Kingdoms Adventure & Farm Park is a multi-award-winning attraction based just outside of Newbury. There is always something fun happening around the farm. During the year we hold special events, including but not limited to, The Giant Dinosaur Invasion & The Magical Christmas Adventure (celebrating 10 years of making magical memories). We also have...

  • Set Designer

    7 months ago


    Basingstoke, United Kingdom 4 Kingdoms Adventure Farm Full time

    4 Kingdoms Adventure & Farm Park is a multi-award-winning attraction based just outside of Newbury. There is always something fun happening around the farm. During the year we hold special events, including but not limited to, The Giant Dinosaur Invasion & The Magical Christmas Adventure (celebrating 10 years of making magical memories). We also have themed...

  • Helpdesk Operator

    4 days ago


    Basingstoke, United Kingdom TPT Fire Full time

    TPT Fire Maintenance is a well-established provider of maintenance for fixed fire fighting equipment across London, Home Counties and the wider South Eastern region. Our head office is located in Basingstoke. Due to continued organic growth we are seeking a new member of our dynamic helpdesk team, responsible for delivering our industry recognised...

  • Site Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Appetite 4 Recruitment Full time

    Job SummaryWe are seeking a skilled Site Manager - Fine Dining to join our team at Appetite 4 Recruitment. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant in Basingstoke.The ideal candidate will have excellent leadership skills and experience in managing high-profile sites. They...