Helpdesk Administrator

2 days ago


Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

Helpdesk Administrator, Temp to Perm, Basingstoke, £11.21 PH including 12% holiday
Helpdesk Administrator, Temp to Perm, Basingstoke, £11.21 PH including 12% holiday,
Your new company
You will be joining a highly professional and stable business who lead their sector and provide first class products and services.
Your new role
Pro-actively identify service issues and resolve in a professional and timely manner.
To assign queries which cannot be answered to designated groups and expedite a response accordingly
To escalate delays or urgent issues to senior management teams across the business.
To develop strong relationships with Customers and become the expert on the designated customer accounts
To develop strong relationships with key internal stakeholders to ensure pro-activity and responsiveness
To collate performance data and validate its authenticity and accuracy
To pro actively contact the customer on a regular basis to ensure there are no issues and seek feedback
To pro-actively make suggestions on improvements to processes and ways of working as the function establishes
What you'll need to succeed
You will need to be a courteous and professional individual, who has excellent attention to detail and first-class organisation skills. Due to the nature of the role our client does require; excellent levels of both verbal and written English. You will needto have experience of working in a complex business structure, utilising internal software packages and able to learn new complex systems quickly and efficiently.
What you'll get in return
Helpdesk Administrator, Temp to Perm, Basingstoke, £11.21 PH including 12% holiday,
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



  • Basingstoke, United Kingdom Pertemps Basingstoke Full time

    Helpdesk Administrator Pertemps are currently recruiting for a Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham Basingstoke. This is a temp to perm position. Responsibilities as a Helpdesk Administrator: - Logging queries on the companies CRM system - Dealing with any live issues and investigating...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis. The hours are 19:00 - 7:00 4 on 4 off Rate of pay £12.00 **Responsibilities**: - Call handling - Identify and investigate compliance issues - Clearly logging notes to support your investigation - Clear communication on causation/closure reason - Managing a...


  • Basingstoke, United Kingdom Reed Business Support Full time

    Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis. The hours are 7pm-7am 4 on 4 off Rate of pay £12 **Responsibilities**: - Call handling - Identify and investigate compliance issues - Clearly logging notes to support your investigation - Clear communication on causation/closure reason - Managing a booking...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -6am to 2pm (mon to fri) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator - 6am to 2pm (Mon to Fri) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -7pm to 7am (4-on 4-off) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator -6am to 6pm (4-on 4-off) Temp to Perm, Basingstoke, Office Based Not Remote Working Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator 12 noon to 12 midnight (4-on 4-off) Temp to Perm, Basingstoke Office Based not Remote Helpdesk Administrator Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and services. Your new role Pro-actively identify service issues and resolve in a professional...


  • Basingstoke, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator, Temp to Perm, Basingstoke, £12.32 PH including 12% holiday. 2pm to 2am, 4-on, 4-off Helpdesk Administrator, Temp to Perm, Basingstoke, £12.32 PH including 12% holiday. 2pm to 2am, 4-on, 4-off Your new company You will be joining a highly professional and stable business who lead their sector and provide first class products and...

  • Helpdesk Operator

    3 days ago


    Basingstoke, United Kingdom TPT Fire Full time

    TPT Fire Maintenance is a well-established provider of maintenance for fixed fire fighting equipment across London, Home Counties and the wider South Eastern region. Our head office is located in Basingstoke. Due to continued organic growth we are seeking a new member of our dynamic helpdesk team, responsible for delivering our industry recognised...


  • Basingstoke, United Kingdom Omni RMS Full time

    **Facilities Administrator** **Permanent, Full Time** **Salary: £28,000 - £32,000** **Hours: Mon-Fri | 8am-5pm** **Location: RAF Odiham, Basingstoke, RG27 1QT (daily on-site attendance required)** Our client are recruiting for a Facilities Administrator to provide operational support at RAF Odiham near Basingstoke. The Facilities Administrator will...


  • Basingstoke, United Kingdom bioMérieux sa Full time

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...

  • Trainee Team Leader

    7 months ago


    Basingstoke, United Kingdom Kier Group Full time

    We're looking for a Trainee Team Leader to join our Digital Solutions team based in Basingstoke. **Location**: Basingstoke **Contract**: Permanent Full time **Salary**: up to £30,000 per annum plus benefits and training **What will you be responsible for?** As a Trainee Team Leader you'll be working within the IMT/Ericsson team, supporting them in...


  • Basingstoke, United Kingdom QA Ltd Full time

    **Employer description**: We design and build network infrastructures and provide IT support services to small and medium companies across the UK. We use a range of technologies from Microsoft, Webroot, VMware, TP-Link Ubiquiti, and HP to name a few. As we continue to grow as a company, we are looking to expand our internal staff count. We are looking for...