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Solution Consultant

4 months ago

Hammersmith, United Kingdom Medidata Solutions Full time

**Requisition ID**:
531940

**Medidata: Power Smarter Treatments and Healthier People**

Your Mission:
As a Solution Consultant you work closely with key stakeholders within the Sales account to establish and deliver on joint account strategy. This role is intended to focus on long-term success by mapping out mutual wins and directing operational teams towards optimal delivery, as well as educating on new aspects of how our products can further benefit the partner.

Your Competencies:

- Understand the customer's operational processes and objectives. Identify their challenges and pain points.
- Be the trusted advisor to the customer on our solution offerings and how they bring value and improvements to their processes.
- Close partnership with Sales to co-own and manage pre-sales activities.
- Formulate strategy for new accounts penetration as well as maintaining existing customers.
- Build strong customer relationships ensuring customer success.
- Collaborate with Marketing on seminars, trade shows and marketing events and activities.
- Assist with the completion of technical proposals for the customer.
- Assist Sales and Marketing to review technical documents.
- Be knowledgeable and up to date on our products and solutions.
- Familiar with current industry clinical trials trends, markets and development.
- Provide timely product and market updates to internal staff and customers.
- Support clients in the EMEA Region

**Your Education and Experience**:

- Strong customer facing skills and proven track record.
- Excellent verbal and written communication skills. Self-motivating, able to assume responsibility and work autonomously in a professional manner quickly.
- Good command of business level English required. Able to fluently communicate and present in English.
- Willingness to travel up to 40%
- Previous training in Sales methodologies (SPIN, Great Demo, Demo2Win or else) a bonus.
- Bachelor's degree required in the Life Sciences, Business or Computer Science preferred; or equivalent years of experience