Customer Team Leader

5 months ago


Houghton le Spring, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS
- Pay: £12.10 per hour + great benefits
- Contract: 24 hours per week + regular overtime, permanent, part time
- Working pattern: Varied shifts, including early mornings, afternoons, late evenings and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Leader

    5 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    6 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Railway Terrace, Penshaw, Houghton le Spring, DH4 7JG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: 5 Varied shifts over 7 days, including early mornings (From 5:30am), afternoons, late evenings (Until 11:15pm) and weekends, to be...

  • Care Team Leader

    1 month ago


    Houghton le Spring, United Kingdom Sanctuary Group Full time

     Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for,...


  • Houghton le Spring, United Kingdom Northumbrian Water Full time

    About the role We have an exciting opportunity to join our Wastewater Maintenance team as a Team Lead (known internally as Sewerage Team Leader), managing a group of up to 12 Operatives responsible for carrying out planned and reactive maintenance across the wastewater networks in our region. This role will see you join fast-paced team in our central...


  • Houghton-Le-Spring, Durham, United Kingdom Sanctuary Group Full time

    Proud to be a not-for-profit organization, Sanctuary Care provides high-quality care homes where people are treated with dignity and respect. Our mission is to go beyond the standard expectation of providing great care by enriching the lives of our residents, their loved ones, and our dedicated staff.Care Team Leader RoleFull-time hours - 38.5 per...

  • Care Team Leader

    6 days ago


    Houghton le Spring, United Kingdom Sanctuary Group Full time

     Care Team Leader  Pavillion Residential and Nursing Home, North View Terrace, Chilton Moor, Houghton le Spring, Tyne & Wear DH4 5NW 38.5 Hours available - Night Shifts £13.90 per hour Why work for us? We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun...

  • Care Team Leader

    5 months ago


    Houghton le Spring, United Kingdom Swanton Care and Community Full time

    We are looking for a Care Team Leader who care about making every moment matter for the people we support. Due to growth, we have several positions focused on supporting people to live in and be part of the local community. Our residential service is about helping people to get out in the community and make the most of their time at home. **Position: Care...


  • Houghton-Le-Spring, Durham, United Kingdom Northumbrian Water Full time

    About Northumbrian WaterWe are committed to ensuring the highest standards of service delivery, and we are seeking a highly skilled and experienced individual to join our team as a Wastewater Network Team Leader and Operations Manager.Job SummaryThe successful candidate will be responsible for managing a team of up to 12 Operatives, overseeing the...


  • Houghton le Spring, United Kingdom CareTech Group Full time

    Are you an experienced Childrens & Young person support worker? We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible Children & Young people through leading by example to other Childrens & Young person’s support workers. What we can offer you as a...

  • Care Team Leader

    4 weeks ago


    Houghton-Le-Spring, Durham, United Kingdom Sanctuary Group Full time

    Proud to be a leading provider of high-quality care homes, Sanctuary Care is dedicated to enriching the lives of our residents, their loved ones, and our valued staff.Our MissionWe strive to go beyond the standard expectation of providing great care by doing everything we can to make a positive impact on the lives of those we care for.About the RoleAs a Care...

  • Warehouse Team Leader

    1 month ago


    Houghton-Le-Spring, United Kingdom CV-Library Full time

    Role Description: To control the warehousing operations in order to concur with the company’s required standards of performance, quality and safety. Duties and Responsibilities Staff Management * To organise on a daily basis job allocations for all members of staff within the warehouse. * Monitor timekeeping and sickness of all staff. *...

  • Customer Team Member

    5 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** - Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS- Pay: £10.90 per hour- Contract: 16-28 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts over 7 days including early mornings (from 6.00am), afternoons, late evenings (until 11.00pm) and weekends, to be discussed at interview- Full, paid...


  • Houghton-Le-Spring, United Kingdom CV-Library Full time

    NO SPONSORSHIP / SPONSORSHIP SWAPS AVAILIBLE We are the Cambian group, one of the largest independent providers of care and education for children and young people. We believe that everybody has a personal best and we strive to show our young people their potential. An exciting opportunity has arisen in one of our children’s homes for Residential...

  • Customer Team Member

    5 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...

  • Customer Team Member

    5 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6.00am, afternoons, late evenings (until 11.00pm) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    5 months ago


    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Care Team Leader

    4 weeks ago


    Houghton-Le-Spring, Durham, United Kingdom Sanctuary Group Full time

    We are seeking a compassionate and dedicated Care Team Leader to join our team at Sanctuary Care. As a Care Team Leader, you will play a vital role in ensuring the highest quality of care for our residents, while also supporting the development of our Care Assistants.Key Responsibilities:Lead a team of Care Assistants to deliver exceptional care to our...

  • Care Team Leader

    4 weeks ago


    Houghton-Le-Spring, Durham, United Kingdom Sanctuary Group Full time

    Proud to be part of a not-for-profit organisation, Sanctuary Care provides high-quality care homes where people are treated with dignity and respect. Our mission is to go beyond the standard expectation of providing great care by enriching the lives of our residents, their loved ones, and our dedicated staff.Care Team Leader RoleKey Responsibilities:Lead a...


  • Houghton le Spring, United Kingdom Redrose Nutraceutical Manufacturing Full time

    **Job Title**: Customer Support Coordinator **Reports to**: Finance Manager **Location**: Dubmire Industrial Estate, DH4 5RJ / Monday to Friday 8.00 am to 4.00 pm / Site-based role **About Us**: Redrose Nutraceuticals is a global leader in high-quality vitamins, minerals and other food supplements specialising in capsule and tablet manufacture although we...

  • Warehouse Team Member

    6 months ago


    Houghton le Spring, United Kingdom Pendragon Full time

    **Full Time - 40 hours** **Night Shift 12am-8:30am Tuesday - Saturday** **Quickco Sunderland** **Salary of £21,745 with £2,420 bonus and excellent company benefits** At Quickco one of the UK's largest genuine parts distributor, we supply hundreds of thousands of parts from our branches. Part of Pendragon, the UK’s largest motor dealer, our success...