Customer Team Member

5 months ago

Houghton le Spring, United Kingdom Coop Full time

**Customer Team Member**

Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS

Pay: £10.90 per hour + great benefits

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full training given

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts.

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Member

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** - Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS- Pay: £10.90 per hour- Contract: 16-28 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts over 7 days including early mornings (from 6.00am), afternoons, late evenings (until 11.00pm) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Member

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6.00am, afternoons, late evenings (until 11.00pm) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Member** Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Warehouse Team Member

    5 months ago

    Houghton le Spring, United Kingdom Pendragon Full time

    **Full Time - 40 hours** **Night Shift 12am-8:30am Tuesday - Saturday** **Quickco Sunderland** **Salary of £21,745 with £2,420 bonus and excellent company benefits** At Quickco one of the UK's largest genuine parts distributor, we supply hundreds of thousands of parts from our branches. Part of Pendragon, the UK’s largest motor dealer, our success...

  • Customer Team Leader

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Railway Terrace, Penshaw, Houghton le Spring, DH4 7JG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: 5 Varied shifts over 7 days, including early mornings (From 5:30am), afternoons, late evenings (Until 11:15pm) and weekends, to be...

  • Customer Team Leader

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    5 months ago

    Houghton le Spring, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-3 Grangewood Court, Shiney Row, DH4 4RS - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, including early mornings, afternoons, late evenings and weekends, to be discussed at interview - Full training given- You must be aged...

  • Senior Kitchen Team Member

    2 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Royal Oak (Dining Inns) Full time

    Job Role and ResponsibilitiesThe Royal Oak, a renowned dining inn in Lancashire, seeks a skilled Commis Chef to join its kitchen team. As an Apprentice Culinary Specialist, you will work closely with section chefs to prepare high-quality dishes using fresh produce from local suppliers.Main Responsibilities:Assist in food preparation, cooking, and...

  • Colleague - Tesco Store Team Member

    2 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Tesco Full time

    About the Role At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Colleague in our store team, you'll play a vital role in helping us achieve this vision. As a Colleague, you'll be responsible for providing excellent customer service, working efficiently across the store, and maintaining high...

  • Customer Service Representative

    4 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers, handling inbound calls and web chat enquiries, and delivering world-class support...

  • Customer Service Representative

    4 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients and customers, handling inbound calls and web chat enquiries, and delivering world-class support...

  • Customer Service Representative

    4 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Arnold Clark. Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive at our Carlisle Motorstore branch. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience, ensuring our customers leave the branch excited about our products.Key...

  • Customer Service Representative

    4 weeks ago

    Houghton-Le-Spring, Durham, United Kingdom Arnold Clark. Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive at our Carlisle Motorstore branch. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience, ensuring our customers leave the branch excited about our products.Key...

  • Customer Service Representative

    2 months ago

    Houghton-Le-Spring, Durham, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, handling inbound calls and web chat enquiries, and delivering world-class customer service.Key...

  • Customer Service Representative

    2 months ago

    Houghton-Le-Spring, Durham, United Kingdom Pacifica Full time

    About the RoleWe are seeking a highly skilled and motivated Contact Centre Service Desk Technician to join our team at Pacifica. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, handling inbound calls and web chat enquiries, and delivering world-class customer service.Key...

  • Bar Team Member

    1 month ago

    Chester-le-Street, Durham, United Kingdom Bill's Team Members Full time

    About the RoleWe're on the hunt for charismatic and confident individuals to join our dynamic team as Bar Staff. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and creating an unforgettable experience for our guests.What You'll DoProvide top-notch service to our customers, ensuring they feel welcome...

  • Bar Team Member

    1 month ago

    Chester-le-Street, Durham, United Kingdom Bill's Team Members Full time

    About the RoleWe're on the hunt for charismatic and confident individuals to join our dynamic team as Bar Staff. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and creating an unforgettable experience for our guests.What You'll DoProvide top-notch service to our customers, ensuring they feel welcome...

  • Hospitality Team Member

    3 weeks ago

    Chester-le-Street, Durham, United Kingdom Bill's Team Members Full time

    Are you looking for a dynamic role that offers a chance to develop your skills and grow with a leading employer? As a Commis Waiter at Bill's, you'll be a vital member of our front-of-house team, helping us deliver exceptional service and fresh dishes to our customers.We're seeking a warm and friendly individual who thrives in a fast-paced environment. In...

  • Customer Assistant

    5 months ago

    Houghton le Spring, United Kingdom McColl's Retail Group Full time

    **Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team.** Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our continued...

  • Customer Field Advisor

    5 months ago

    Houghton le Spring, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

    **Customer Field Advisor - Bin the Wipe**: - Salary £24,933 - £31,166- Location Mobile/admin base Sedgeletch STW**About the role** **Customer Field Advisor - Bin the Wipe** **Full time - 37 hours per week** **up to 20 months Secondment/ Fixed term contract** **Location - Mobile/admin base Sedgeletch STW** **Salary - £24,933 - £31,166** **About the...