Primary Care Network Projects and Communications

3 days ago

Newcastle upon Tyne, United Kingdom West Northumberland Primary Care Network Full time

West Northumberland Primary Care Network
**JOB DESCRIPTION**

**JOB TITLE: Primary Care Network Projects and Communications Lead**

**REPORTS TO: Primary Care Network Manager**

**Overall Job Purpose**

To be a key part of the central Primary Care Network (PCN) structure and to play a vital role in ensuring the PCN meets its objectives effectively and efficiently.

To work collaboratively with the wider PCN in supporting the delivery of policy and procedures, towards ultimately meeting the healthcare needs of the patient population.

To lead in building and maintaining key relationships with external partners and stakeholders in healthcare, social care, voluntary sector and patient groups.

To take a lead and proactive role in PCN operational groups and projects, facilitating and supporting collaboration and the integration of clinicians, services and operating procedures.

To take ownership of and lead the PCN communications plan.

**PRINCIPAL RESPONSIBILITIES**

**Supporting Management and Leadership**
- To lead and take ownership of specific operational groups and projects as directed, proactively driving all aspects of their effectiveness.
- Develop and maintain effective communication both within and across the PCN and with external stakeholders.
- To positively represent the PCN values and to ensure these are communicated and evident in all responsibilities undertaken.
- Participate in the PCN’s strategic and operational planning processes.
- Contribute to PCN strategy and support the development of ideas for PCN progression and improvement.
- To make recommendations to the PCN Manager and Clinical Director in respect of all aspects of PCN development.
- Support the PCN to meet its agreed aims and objectives within an efficient, safe and effective working environment.
- Supporting change to be managed in an effective manner enabling successful outcomes.
- Keep abreast of current changes within Primary Care and the wider NHS and Healthcare landscape and identify potential opportunities and challenges.
- Attend and participate in PCN Board meetings as and when required.
**Communication and Relationships**
- To take ownership of and lead the PCN communications plan.
- Promote the name and positive image of the PCN in all communications and relationships.
- Manage all aspects of the PCN’s communications to the wider PCN, external stakeholders and patients.
- Ensure effective channels of communication between all colleagues and team members.
- Ensure efficient internal and external communication, including being the primary point of contact for the CCG/ICS, PCN, GP Federation and other external organisations.
- Maintain high quality relationships with patients, attached staff, community teams, community groups including Practice Groups, and to actively foster links with other outside agencies.
- Develop and strengthen professional networks through liaison with other practices, PCNs, CCG/ICS, secondary care, voluntary agencies and other stakeholders.
- Represent the PCN in meetings with community groups and third-party agencies, and provide relevant feedback.
- Liaise with the PCN Patient Representative Group to ensure it delivers a positive contribution to the PCN.
**Administrative**
- To lead and manage operational and other meetings as directed to include; chairing meetings, scheduling meeting dates, setting agendas, taking and writing minutes, creating reports, ensuring actions are followed up and completed, feedbacking to the board and wider PCN as required.
- Manage all records, reports, data and information in a safe, efficient and effective manner in order to successfully fulfil all responsibilities.
**Personal Development**:

- Manage own time effectively, plan and meet personal and PCN targets.
- Ensure own personal development through reflection and feedback from PCN Manager and colleagues.
- Ensure that personal continuing development needs are identified and being met.
**Other**

This is not an exhaustive list and may be changed in light of ever changing service need and national and local policy. Therefore, the job description will encompass any other duties deemed appropriate for the post holder within the scope of the post as determined by the PCN Manager. Any changes would be discussed fully with the post-holder.

**Generic Responsibilities**

All staff have a duty to conform to the following:
**Equality, Diversity & Inclusion (ED&I)**

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This PCN is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your t

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