Administrator - Sales

4 months ago


Newcastle upon Tyne, United Kingdom Houghton International Full time

Job Overview:
**Responsibilities**:

- Provide full administration support to the wider sales team across all departments / sectors.
- Respond to, prepare and submit quotations in line with customer deadlines.
- Building in depth knowledge of customers and prospects individual needs and objectives

tracked via CRM and the CRM data and processes.
- Monitor and update the CRM ensuring all customer data is accurate
- Regularly liaise with customers and prospects to update on status.
- Assist the Sales team with the preparation and completion of supplier questionnaires.
- Providing excellent customer service to both internal and external customers.
- Complete customer satisfaction surveys and report on findings.
- Liaising with operations when completing and supporting with tenders and PQQs.
- Strong appreciation of continuous improvement delivering excellent customer care and satisfaction.

This is a varied and busy role that requires you to have exceptional organisational skills, be self-motivated and can work using your own initiative and prioritise workloads.

**Job Types**: Full-time, Permanent

**Salary**: £23,300.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person


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