Invoice Administrator

2 weeks ago


Oldham, United Kingdom GGR Group Full time

**Exciting Opportunity: Full time Invoice Administrator in a busy hire office**

**Summary of Role**

GGR Group Ltd is seeking a highly motivated and proactive individual to join our team based in Oldham. We are looking for somebody who has a keen attention to detail, experience of generating invoices and is able to learn new systems quickly. The role is office based full time, working within a busy office to produce accurate invoices with correct charges applied to each customer on a daily basis.

**About GGR Group**

The GGR Group Ltd is Europe’s leading supplier of vacuum handling equipment, restricted access lifting machinery and mini cranes for the construction, rail and utility sectors amongst others.

**Key responsibilities**:
**Hire Invoicing**
- Investigate each live hire contract on a daily basis to assess if ongoing charges are to be applied
- Work closely with the hire desk to ensure all live hires are allocated for the correct duration and any amendments during the hire are captured and recorded accurately
- Extend all live hire for the appropriate period each day working from reports generated within the hire software
- Cross reference pricing against the Customer Purchase Order and seek written agreement where required for additional costs to be applied / obtain a replacement document to be used for ongoing charges
- Update and amend any VAT codes in line with Domestic Reverse Charge to produce accurate invoices for clients
- Assess offhire dates and times to generate final costs for each hire
- Assess any labour element on each project to generate correct costs based on timesheets received
- Manage multiple live hires that are on an ongoing hire basis, running reports to capture any charges to be applied that are outstanding to customers
- Assisting with invoice queries to investigate customers claims for credit notes and determining if funds are due for refund
- Generating credit notes where required and seeking approval from the finance team prior to posting on the system and providing a copy to the customer
- Uploading invoices and corresponding documents on to customers own systems where required (ie Tradex, Ariba)

**Missing and/or Damage Charges**
- Raising sales quotations on SAP for repair costs due to customer mis-use via SAP service call
- Creation and delivery of SAP service call for parts used in any repair
- Speaking with customer to notify of damage, obtain Purchase Order and invoice on SAP via service call
- Understanding of spare parts used within a repair to explain to customers when queried

**General**
- Answering inbound telephone calls received to the office and distributing to relevant party within the business
- Meeting and greeting visitors to the branch
- Filing (paperwork and electronic documents)
- Updating excel spreadsheets

Any other duties relating to administration within the organisation, which may be necessary from time to time.

**Experience, Knowledge & Skills**:

- Invoice Experience
- Administration Experience
- Experience in a similar role
- Outstanding attention to detail
- Ability to manage multiple priorities
- Strong communication skills
- Professional and confident telephone manner
- Excellent knowledge of Microsoft packages
- Calm under pressure, ability to problem solve and trouble shoot alone and with a team
- Making detailed notes on all systems so that all teams can see progress made on queries
- Ability to handle customer complaints calmly to diffuse situations
- Dedicated and proactive worker, able to keep concentration in busy environment
- Able to adapt ways of work to suit changing processes and procedures
- Comfortable using new and different IT Systems.

**Job Terms**

Monday - Friday 8.30am-5.30pm

24 Days Holiday + Bank Holidays

4% Pension Match

Private Medical

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oldham: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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