Return Logistics Co-ordinator

3 days ago

Nottingham, United Kingdom Agilitas IT Solutions Ltd Full time

Agilitas is the leading global innovator of customer driven IT channel services, passionate about delivering first class IT services on behalf of vendors, IT resellers and managed service providers to extend their service capability and improve customer satisfaction.

Agilitas delivers solutions across workspace, server, storage and networking technologies to channel partners to over 60 countries throughout the world. These services include maintenance services, technical support, professional services and specialist engineering resource.

**JOB TITLE: Return Logistics Co-Ordinator**

**REPORTING TO: Head of Inventory**

**DIRECT REPORTS: N/A**

**JOB PURPOSE**

A dynamic and driven Return Logistics Co-Ordinator, with proven administrative experience and the

passion to deliver an outstanding customer experience as standard, is required for a critical role ensuring the return of parts from customer sites and Agilitas locations in the UK and overseas. The role requires an emphasis on great communication, strong organisational skills, multi-tasking, a can-do approach, and the ability to manage a consistent workload within SLA and KPI driven targets.

**MAIN DUTIES & RESPONSIBILITIES**

Working as part of the Logistics Team to coordinate the collection of parts from customer sites and providing service reports by:

- working with our partner couriers, manage and schedule customer site collections
- communicating with the customer to confirm/book the orders and track their completion/re-attendance if necessary, updating any required reports
- updating all required Agilitas CRM systems
- liaising with Agilitas warehousing and partner FSLs to enable both UK and European collections
- maintaining control of the daily volumes and resolving where possible to maintain the reverse logistics flow / impact COGS
- producing outstanding returns reports per customer and share with internal stakeholders on a weekly/monthly basis to focus part return levels.
- ensuring reporting is accurate and all financial SLAs and KPIs are met
- communicating with internal stakeholders on all outstanding parts of significant value/quantity, driving down un-returned stock
- updating internal systems to reflect non-returns and maintain reporting integrity.

**TECHNICAL SPECIFICATION**

**Essential**
- Educated to GCSE standard including English and Maths.
- Proven experience of working within an administrative role.
- Strong IT skills, including Microsoft Office and Excel.
- Excellent organisational skills with a methodical approach.

**Hours of work**:
Office based role, working 37.5 hours - Monday to Friday between 9:00am to 5:30pm with a one-hour unpaid lunch break. Requirement to work flexibly in line with business needs as and when required.

**Benefits**

As well as being a great place to work with a friendly and helpful team, we offer the following benefits:

- Standard 25 days holiday + bank holidays (increasing to 25 days with service).
- Additional ½ day birthday holiday
- Ability to ‘earn’ an additional 4 days per annum if you win quarterly awards based on the company PRIDE values.
- Cycle to Work Scheme.
- Death in service (2 x salary).
- Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)
- Regular away days and social events.
- Quarterly and annual awards.
- Invitations to award ceremonies and partner events.

We are based in Nottingham at Glaisdale Parkway which is situated on the west side of Nottingham located approximately 4 miles to West of the City Centre via the A609 and 4 miles from the M1 with convenient access to junctions 25 and 26. The area is very well connected for public transport with numerous bus routes in close vicinity.

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: One location

  • Yusen logistics | Risk and Quality Co-ordinator

    2 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Job DescriptionRisk and Quality Co-ordinator Annesley, Oakwood About Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are now looking for a Risk and...

  • Logistics Co-ordinator

    12 hours ago

    Nottingham, United Kingdom TRC Group Full time

    **TRC Group have partnered with a well-established client based in Nottingham, NG15! They are looking for a Logistic Co-ordinator to join their team.** **Pay Rate**: - £11.58 per hour **Hours**: - Alternating shift pattern (6:00am to 2:30pm) and (2:00pm to 10:00pm) **Duties**: - Use a system and co-ordinate Inbound, Outbound and picking activities. -...

  • Logistics Co-ordinator

    12 hours ago

    Nottingham, United Kingdom The Recruitment Crowd (TRC Group) Full time

    **TRC Group have partnered with a well-established client based in Nottingham, NG15! They are looking for a Logistic Co-ordinator to join their team.** **Pay Rate**: - £11.58 per hour **Hours**: - Alternating shift pattern (6:00am to 2:30pm) and (2:00pm to 10:00pm) **Duties**: - Use a system and co-ordinate Inbound, Outbound and picking activities. -...

  • Yusen logistics | Risk and Quality Co-ordinator

    3 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinator Annesley, Oakwood About Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are now looking for a Risk and Quality...

  • Risk and Quality Co-ordinator

    2 weeks ago

    nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinator Annesley, OakwoodAbout Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality Co-ordinator to...

  • Risk and Quality Co-ordinator

    2 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Job Description Risk and Quality Co-ordinator Annesley, OakwoodAbout Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality...

  • Risk and Quality Co-ordinator

    2 weeks ago

    nottingham, United Kingdom Yusen logistics Full time

    Job Description Risk and Quality Co-ordinator Annesley, OakwoodAbout Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality...

  • Logistics Co-ordinator

    7 months ago

    Nottingham, United Kingdom National Ice Centre & Motorpoint Arena Full time

    **Who are we?** - We are the - **National Ice Centre & Motorpoint Arena Nottingham**, which incorporates National Merchandise and National Catering. - We are the premier entertainment venue in the East Midlands with 2 Olympic sized ice pads and an arena with a crowd capacity of 10,000. - At our venue we showcase the biggest names in music, comedy,...

  • Risk and Quality Co-ordinator

    3 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinatorAnnesley, OakwoodAbout UsYusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality Co-ordinator to join...

  • Risk and Quality Co-ordinator

    3 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinatorAnnesley, OakwoodAbout UsYusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality Co-ordinator to join...

  • Risk and Quality Co-ordinator

    3 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinator Annesley, OakwoodAbout Us Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services.We are now looking for a Risk and Quality Co-ordinator to...

  • Logistics Coordinator/ Freight Planner

    2 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Job DescriptionRisk and Quality Co-ordinator Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are now looking for a Risk and Quality Co-ordinator to join us...

  • Logistics Coordinator/ Freight Planner

    3 weeks ago

    Nottingham, United Kingdom Yusen logistics Full time

    Risk and Quality Co-ordinator Yusen Logistics is striving to become the worlds preferred supply chain logistics company. We connect businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution services. We are now looking for a Risk and Quality Co-ordinator to join us on a full-time,...

  • Logistics Co-ordinator

    13 hours ago

    Nottingham, United Kingdom James Kay Associates Full time

    James Kay Associates are working in partnership with growing business based in Nottingham who are looking for a Logistics Coordinator to join their Customer Services team on a full time permanent basis. If you are looking for a new role and want to join a forward thinking business this could be what you have been looking for. As the logistics coordinator you...

  • Operations Co-ordinator

    7 months ago

    Nottingham, United Kingdom UPP Ltd Full time

    Here at UPP we have an opportunity for an Operations Coordinator to provide proactive support, project management, coordination and administration of the annual operational cycle to enable efficiency of our Residential Services Senior Leadership Team. The main responsibilities of the role include: - Initiate and maintain office administrative systems -...

  • Itinary Co-ordinator

    2 days ago

    Nottingham, United Kingdom Cherry Professional Limited Full time

    **Itineraries Co-ordinator - Permanent Full Time Position - £22,000 to £25,000 - Hybrid Working - Nottinghamshire Based** Do you want to support teachers in making incredible memories with their students? Are you an excellent **Communicator** with a strong **Administration** background? Can you speak **German**? Or **Spanish**? or **French**? If you are a...

  • HRss Co-ordinator

    2 hours ago

    Nottingham, United Kingdom Hays Specialist Recruitment Limited Full time

    HR SHARED SERVICES CO-ORDINATOR **Your new company** My client is an international organisation who are looking for an additional HRSS Co-ordinator to work alongside the established team. **Your new role**As part of the team you will be responsible for transactional support for the full employee life-cycle from hiring, to onboarding, offer letters, contracts...

  • Logistics Coordinator

    5 days ago

    Nottingham, United Kingdom 2Fawcett Recruitment Full time

    **Role**: Logistics Co-ordinator **Salary**: £24,000 - £25,000 **Location**: Burton-on-Trent **Type**: Permanent **Overview** 2Fawcett are recruiting for a Logistics Co-ordinator to join a company located in Burton-on-Trent on a full time, permanent basis. **The Role & Responsibilities of the Logistics Associate** - Keeping accurate records -...

  • Logistics Coordinator

    16 hours ago

    Nottingham, United Kingdom Naylor George Recruitment Full time

    Logistics Coordinator (Returns) Great opportunity for enthusiastic, dynamic, and experienced Logistics Coordinator to join well established organisation delivering IT channel services globally. This is a critical role within the business ensuring the return of parts from customer sites and company locations in the UK and overseas. Great communication, and...

  • Quality Assurance Coordinator

    6 days ago

    Nottingham, Nottingham, United Kingdom Yusen logistics Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Risk and Quality Co-ordinator. The successful candidate will work closely with our logistics teams to identify and manage risks, implement quality control measures, and develop strategies to improve operational efficiency.This is an excellent opportunity for...