Call Centre Agent

4 months ago


Denton, United Kingdom Edengreave Limited Full time

**Call Centre Agent - Denton**

**Duties**:

- Dealing with inbound calls and offering resolutions.
- Managing difficult conversations with customers.
- Entering data onto the CRM system with notes of customer accounts.
- Following processes and guidelines to deliver exceptional customer service.
- Achieving personal and team targets.
- Day to day handling of multi-channel communications.
- Identify customer needs to appropriate solutions.
- Participate on ongoing training programs.

**Essential**:

- Previous experience in internal sales and contact centre.
- Excellent telephone manner.
- Confident in your ability to achieve realistic targets.
- Excellent team player.
- Attention to detail.

**Other information**:
Free parking.
- Salary £20,500 with OTE £28k - £32k.37.5 hours a week on a rota between 8:30am-7:00pm.
- Extensive training programme.
- 20 days holiday + bank holidays.

Successful applicants would be required to undertake a DBS and CCJ check before offer of employment is made.

**Job Types**: Full-time, Permanent

**Salary**: From £20,500.00 per year

**Benefits**:

- Casual dress
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- call centre: 1 year (preferred)

Work Location: In person


  • Call Centre Agent

    3 months ago


    Denton, United Kingdom Novax Recruitment Ltd Full time

    **Job Title: Call Centre Agent** **Location: Denton (Tameside)** **Salary: OTE £28,000 - £32,000** **The Role** - Resolving low value outstanding parking charges from individuals - Predominantly dealing with inbound calls with first call resolution - Managing difficult conversations in a sensitive and professional manner - Entering accurate records of...

  • Call Centre Agent

    3 months ago


    Denton, United Kingdom Nationwide Transport Breakdown Services Ltd Full time

    Call Centre Agent / Control Room Operative Job description A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their day shift. This is based on a working 12 hour shifts (7-7) 3 or 4 shifts a week. The schedule is Monday to Sunday and is nights. For the first 3 months...

  • Call Centre Agent

    3 months ago


    Denton, United Kingdom Nationwide Transport Breakdown Services Ltd Full time

    Call Centre Agent / Control Room Operative Job description A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their day shift. This is based on a working 12 hour shifts (7-7) 3 or 4 shifts a week. The schedule is Monday to Sunday and is nights. For the first 3 months...


  • Denton, United Kingdom Nationwide Transport Breakdown Services Ltd Full time

    Night Call Centre Agent / Control Room Operative Job description A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their night shift. This is based on a working 12 hour shifts (7-7) 3 or 4 shifts a week. The schedule is Monday to Sunday and is nights. For the first 3...


  • Denton, United Kingdom Nationwide Transport Breakdown Services Ltd Full time

    Night Call Centre Agent / Control Room Operative Job description A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their night shift. This is based on a working 12 hour shifts (7-7) 3 or 4 shifts a week. The schedule is Monday to Sunday and is nights. For the first 3...


  • Denton, United Kingdom Nationwide Transport Breakdown Services Ltd Full time

    Night Call Centre Agent / Control Room Operative Job description A leading Breakdown and Recovery Company based in Denton, Manchester is looking for a Breakdown controller/Control Room Operative to cover their night shift. This is based on a working 12 hour shifts (7-7) 3 or 4 shifts a week. The schedule is Monday to Sunday and is nights. For the first 3...


  • Denton, United Kingdom SF Group Full time

    **Call Centre Agent x3** **£20,500 per annum with an OTE of £28,000pa, and realistic earnings of up to £32,000pa** **Location: Denton** A large, well-established financial services business based in Denton are looking for 3 Call Centre Agents to join their team on a permanent basis. Joining a lively and fun team, you will be working within a realistic...


  • Denton, United Kingdom Bridge of Hope Full time

    ** Job Title**: Inbound Collections Agent (Hybrid) **Salary**: 20'500 (OTE £28-35k+) **Hours**: 37.5 hours a week between 8:30am and 7pm Do you have contact centre experince in a highly targeted environment? **What is the role?** - Resolving low value outstanding parking charges from individuals - Predominantly dealing with inbound calls with first call...


  • Denton, United Kingdom The Curve Group Full time

    **Collections Sales Agent - Manchester** Our client is the leading provider of debt recovery services for the private parking sector in the country. They are proud to be part of a larger enforcement agency specialising in debt recovery, which was set up in 1977. The business is based around people; they support parking operators with specialist teams and...


  • Denton, United Kingdom Dogs Trust Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Support Centre Advisor to join our team at Dogs Trust. As a key member of our support centre, you will be the primary point of contact for a wide range of queries from our supporters, members, adopters, customers, and members of the public.Key ResponsibilitiesProvide exceptional...


  • Denton, United Kingdom Dogs Trust Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Support Centre Advisor to join our team at Dogs Trust. As a key member of our support centre, you will be the primary point of contact for a wide range of queries from our supporters, members, adopters, customers, and members of the public.Key ResponsibilitiesProvide exceptional...


  • Denton, United Kingdom EasyHiring Full time

    Join us as a Contact Centre Sales Advisor in our Stockport contact centre earning £24,400 per annum with incentives on top - you can earn an extra £4,900 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people...


  • Denton, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Customer Service Advisor** **Monday-Friday 9am-5pm (optional overtime available on Sat)** **£22,308 + monthly bonus £30,000-£45,000 OTE** **Permanent, full time.** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to join their...


  • Denton, United Kingdom TKC Full time

    We are looking for an experienced Administrator to join our newly created Designer Hub, within TKC. The Business Support Administrator (part-time) will be responsible for liaising with customers to chase quotes alongside administrative duties and creating daily reports. This role is a part time (16 hours per week, 3 days), permanent role, working from home...


  • Denton, United Kingdom Gtd Healthcare Full time

    Job summary gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. Based in Denton, Manchester, our services and locations reach across Greater Manchester, Derbyshire, Lancashire and Merseyside, we have a an excellent opportunity for a new position within our team of Procurement and Contracts...


  • Denton, United Kingdom Gtd Healthcare Full time

    Job summary gtd healthcareare looking for a dedicated and proactive Associate Medical Director to join our medical leadership team. gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. Our medical directorship is continuing to grow, increasing resources and leadership capacity...