2nd Line Support/ Daresbury/ Hybrid/ Perm

3 weeks ago


Warrington, United Kingdom Modis UK Full time

**2nd Line Engineers**:
Salary between £30 and £35k - (£35k If they have got 1 or 2 of the desirables)

**Day to day they will**:
support the 1st Line service desk engineers (when they escalate or with tech questions/support/upskilling)

Carry out investigations, and resolve technical issues, liaising with 3rd Line Engineers

Keep in contact with the clients, manage expectations

It's a KPI-driven environment so they need to used to working under a bit of pressure.

Essential Criteria.

They will need to troubleshoot and resolve issues relating to the below tech:
Microsoft Office 365 Exchange Online, OneDrive, SharePoint Online

Windows 8.1 and later

Windows Server 2012 R2 and later

Microsoft Exchange 2013 and later

Networking knowledge covering LAN/WAN technology fundamentals

Citrix XenDesktop 7.15 and later (administration, user support) - This is absolutely essential

Experience in the below is nice to have - make them a "rockstar" and be at the top of the pay bracket

Microsoft Server/Client OS and/or Office 365 Certifications are advantageous but technical ability and aptitude for problem-solving is of higher value

Active Directory including knowledge of DNS, DHCP, Group Policy

Remote Monitoring and Management

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.



  • Warrington, United Kingdom Ernest Gordon Recruitment Limited Full time

    2nd Line IT Support (MSP)Warrington£25,000 to £30,000 + Training + Company Benefits + ProgressionAre you a 2nd Line IT Support Engineer? Are you looking for the opportunity to progress your career within a well-established MSP who work with the latest tech in high end sectors focusing on employee career progression? Do you want the opportunity to work in...

  • 1st/2nd Line Support

    1 month ago


    Warrington, United Kingdom Coburg Banks Full time

    Job Title: - 1st/2nd Line Support - Salary: - £24000.00 - £30000.00 - Job Type: - Permanent - Location: - Warrington - Sector: - IT - Job Ref: - BBBH1113J_1713776492 Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses,...


  • Warrington, United Kingdom Bilfinger Full time

    **2nd Line Support(Temporary)** Warrington Bilfinger is an international supplier of industrial - and engineering services within several disciplines and in various markets. We have 31,000 employees on a global basis. Our group, Bilfinger SE, is located with headquarters in Mannheim, Germany. In the Nordic region, we are represented in Norway, Sweden and...


  • Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time

    Job Description Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support...


  • Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time €250

    Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a...

  • HR Support

    2 days ago


    Warrington, United Kingdom NES Fircroft Full time

    Due to an increase in workload our client based at Daresbury Park, Warrington WA4 is seeking an experienced HR Support person to work in a friendly team of 7. Role;                HR Support Rate;                £14.00p/h - £15.59ph  (rate equivalent to £27-30k) Duration:          Initially 7 months (with a view...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...


  • Warrington, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystApply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Warrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require...

  • 1st Line IT Support

    6 days ago


    Warrington, United Kingdom American Golf Full time

    At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant,...


  • Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time

    Job Description Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst...


  • warrington, cheshire, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The Junior Application Support Analyst will deliver a high level...


  • Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time

    Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a...


  • Warrington, Cheshire, United Kingdom ShortList Recruitment Limited Full time €250

    Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a...


  • Warrington, United Kingdom Science and Technology Facilities Council (STFC) Full time

    **Science and Technology Facilities Council** **Salary**: Band B £21,600 to £22,578 per annum (dependent on skills and experience). **Hours**:Full-Time _(We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants)_ **Contract Type**:Fixed-Term (3 Years). **Location**:Science and...


  • Warrington, United Kingdom Fox Group International Full time

    **A fantastic opportunity to join our growing Customer Service team as a Customer Support Executive at Fox Group.** Fox Group International are one of the leading providers of aesthetic, cosmetic and pharmaceuticals products. We are a beauty & aesthetic business that have disrupted the market with an innovative e-commerce platform. With a number of industry...


  • Warrington, United Kingdom Science and Technology Facilities Council (STFC) Full time

    **Science and Technology Facilities Council** **Salary: £20,129 - £21,879 depending on experience** **Contract Type: Open-Ended (permanent)** **Hours: Full-time** **Location: Daresbury Laboratory, Warrington, Cheshire WA4 4AD** **Closing Date: 10th April 2023** We have a new and exciting opportunity for a Estates Support Assistant to join STFC’s...