Junior IT Application Support Analyst

2 weeks ago

Warrington Cheshire, United Kingdom ShortList Recruitment Limited Full time

Job Description Junior Application Support Analyst
Warrington (2 days remote)
Very competitive basic + on call bonus

ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.

The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients.

B2B technical client support
-Detailed reporting and solving of unresolved issues via SQL.
-SQL/MySQL
-Support of our Amazon Web Services (infrastructure) platform
-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.

ITIL Foundation Certified (Desirable)
-Knowledge of data security, access controls and user security.
-Relevant IT Degree or commercial experience in a similar role.
-Understanding of release management and testing processes
-Working knowledge of MS Office, SharePoint and Azure Dev Ops
-Understanding of AWS
-Knowledge of Linux, PowerShell and Python

The Junior Application Support Analyst role will pay a very competitive basic salary with an additional £250 per week on-call bonus. The role is based in Daresbury, with 2 days remote working for standard work weeks and fully remote for on call weeks. You will also receive ongoing training and individual support and recognition to enable you to achieve progression goals.

The Junior Application Support Analyst role is based in Warrington and is commutable from Manchester, Liverpool, Chester, Frodsham, North Wales, Wigan, Runcorn.

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