Overseas Visitors Assistant

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

We are seeking a confident, enthusiastic, and highly motivated individual to join the Overseas Visitors Team, to assist with the day-to-day administration of the Trust’s overseas cost recovery process, and supporting patients through their NHS eligibility assessments.

Applicants should have previous clerical/administrative experience within the NHS and have excellent communication skills, with an ability to work with patients and their representatives in situations where there will often be barriers to communication.

Previous experience or skills in a fast-paced customer facing environment are also desirable as our Summer months can be especially busy during Cornwall’s busy tourist season.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

**PLEASE NOTE**: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side

To be an employee of the NHS you need to successfully complete the following:

- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks

**For further information please visit**:
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.



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