Training and Implementation Consultant

4 days ago


Birmingham, United Kingdom Pinewood Technologies Full time

Pinewood Technologies currently has an exciting opportunity available for an ambitious individual to join the team as a **Training & Implementation Consultant.**

Collaborating with a dynamic team, and working closely with our new and existing clients, you will be responsible for implementing our award-winning Dealership Management System
- Pinewood DMS.

Your responsibilities will include:

- Implementing Pinewood DMS into new and existing dealers, ensuring the transition period is smooth and the client’s needs are met
- Delivering informative and clear training sessions to customers to ensure they are getting the maximum value from the system
- Assisting with the system set up before going live
- Identifying risks and potential issues early to ensure the system is delivered in time and to the best outcome
- Working towards and meeting team targets and KPIs
- Becoming an expert on our product, and developing a deep understanding of the franchise car market

**About you**

The ideal person for this role will be an excellent communicator, with an ability to collaborate and build relationships with clients and colleagues across the business. You will have a problem-solving mindset and be able to take client issues through to a resolution.

You will also need:

- A good understanding of the motor industry, preferably through a previous role
- Previous experience in project management/ and or system implementation is desired but not essential
- An ability to work well under pressure and able to prioritize and manage multiple tasks
- Clean UK driving license with an openness to regular travel
- Educated to degree level

**What can you expect?**

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us. Other benefits include:

- A competitive base salary based on experience
- Employee bonus scheme
- Company car
- 25 days holiday + all bank holidays
- Pension and life insurance
- Flexible hybrid working
- Clear career progression and regular 1-2-1s
- Free onsite gym
- Corporate company discounts
- Regular social events
- Employee recognition and awards

**About us**

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK.

We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide a better customer service - which results in a higher profit for the retailers. Our system is complimented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific and various countries across Europe.

**Benefits**:

- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

Licence/Certification:

- UK Driver's License (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Birmingham, B37 7YN


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