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Reception and Office Administrator

1 month ago

Oxford, United Kingdom Pets As Therapy Full time

_**“Our pets and people enriching lives, one visit at a time”**_

Pets As Therapy is a national charity that enhances the health and wellbeing of thousands of people in communities across the UK. We strive to ensure that everyone who wants access to the companionship of an animal (and their volunteer), no matter their circumstances, can have access and obtain the benefits that animal assisted therapy brings.

**About the role**

Full time - 35 hours a week

Salary £18,000 - £20,000

The role is based in our office in Chalgrove and requires an experienced administrator to support our National Office. You will be part of our team busy team supporting our volunteers and the establishments they visit. Key elements of the role include dealing with all administration queries in an efficient, correct and timely manner and support our online shop, responding to queries relating volunteer’s orders.

**Main Responsibilities**
- Respond to a high volume of enquiries efficiently with quality information and guidance.
- Check online shop orders are for active Volunteer, printing orders and packing for despatch.
- Log and process both incoming and outgoing post daily.
- Manage and reorder stationery and other office supplies.
- To work collaboratively with other staff members for the benefit of the Charity

**About you**

To be successful in this role, you will have experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service.

You will have excellent communication skills, both verbal and written are key and be able to work collaboratively within a team. As you the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Pets As Therapy. You will have good organisational skills with an ability to deal effectively with conflicting priorities, and a good working knowledge of Microsoft Office365 (Teams/Word/Outlook/Excel).

If this sounds like a role for you, please apply. We look forward to hearing from you.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oxford, OX44 7RW: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Application deadline: 19/02/2023

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