Compliance Administrator

3 weeks ago


Birmingham, United Kingdom Concept Housing Association Full time

We have an opportunity for an Administrator to join our Compliance Assurance Team to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high quality services are delivered consistently.

**The role**

The focus of the role will be to provide administrative support to the compliance team. This will involve the review of property and compliance documentation, and you will take the necessary steps to ensure the processing of new and existing properties in a timely manner. You will proactively request updated compliance documents from providers before they are due to expire and follow up urgently any documentation that may have expired, escalating where appropriate.

You will also Identify areas of non-compliance and provide support / guidance to the providers to overcome issues identified.

**About you**

You will have:

- Experience of working with external stakeholders and building relationships with others
- Experience of administering and managing multiple contracts working with service providers and delivering positive performance
- Effective communication skills, both written and verbal with a proven ability to influence and empower colleagues
- The ability to deliver excellent customer service
- Have good numeracy and IT skills with experience of the Microsoft suite of products
- An understanding or experience of the supported housing sector
- The ability to write reports and deliver presentations to a targeted audience
- Experience of working within a team to deliver projects and meet deadlines
- A clear understanding of the risks associated with managing a portfolio of properties
- Experience of managing multiple projects at the same time

**What we can offer in return**:

- Competitive Salary
- Pension Scheme
- Employee Assistance Programme
- Flexible Working Arrangements
- Friendly team

**Equality, Diversity & Inclusion**

We reduce the disadvantage that our customers experience by ensuring our services are responsive, inclusive and accessible. We are committed to meeting the needs of our customers by having a diverse workforce that reflects those we serve and by having the understanding and skills to meet that commitment.

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