Branch Associate

**Harpenden Building Society are recruiting for a full time Cashier.**

**The role is dual based at the Harpenden branch and Radlett branch. Two Saturday's a month are also required for which an additional day rate will be paid totaling approximately £1,700**

It is a great opportunity to work as part of our small team at our local branch in Harpenden, managing our customers' savings needs.

The hours are full time, 37.5 per week, Monday - Friday (8.45am - 5.15pm) plus every other Saturday morning. A fixed payment of £72.20 is made for each Saturday morning worked.

You must have a strong customer service ethos as maintaining our high standards is important to us. You'll be helping customers with their everyday savings needs, from opening accounts to paying in and making withdrawals, as well as other savings related needs and administration. You'll be handling cash and responsible for managing your till. Experienced at utilising computer systems, dealing with customers face to face and via the telephone. Previous experience is desirable.

We are a regulated Society so you'll also learn about the policies and processes needed to ensure we do the right thing for our customers and protect their monies.

**About us**

We are a small, mutual building Society with our main office in Harpenden, Herts, and branch offices in Radlett, Tring, Leighton Buzzard and Harpenden. We employ around 85 colleagues in total.

**You will have**:

- GCSE in maths and english
- Strong communication, written and numeracy abilities
- Intermediate knowledge of Microsoft Word and Excel
- Excellent face to face skills
- A good telephone manner

**Benefits**:

- 23 days holiday
- Buying and selling of holiday scheme
- Enhanced 10% employer pension contribution
- Health cash plan
- Employee Assistance Programme
- Group Income Protection
- Life Insurance

Pay: Up to £24,539.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Harpenden/ Radlett: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have financial services experience?

Work Location: In person

Reference ID: HBS145