Private Patient Administrator

3 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

To work as part of the Harrogate Harlow administrative team providing administrative support of a high standard. Demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post. Maintains confidentiality relating to the welfare and treatment of patients and staff at all times
- Is responsible for a group of dedicated outpatient clinics ensuring that at all times a high quality service is provided to patients, consultants and their staff.
- Ensures that all clinic slots are filled appropriately maximising clinic usage.
- Monitors effectiveness of clinic lists, following consultation re-profiles clinics, where necessary, ensuring on a daily basis the smooth running of all outpatient clinics.
- Monitor DNA rates, maintaining national targets across all specialties, escalating failing specialties.

For a full list please see attached the job description

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.



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