Telemarketer

5 months ago


Birmingham, United Kingdom ICS(UK)LTD Full time

Sells products by taking and upgrading orders. promote new products. applicant will be using bespoke Telesales program, Microsoft Dynamics and Exchequer Iris Software.

Working days/hours:
Sunday to Thursday (5 days) 12pm-20.30

Skills/Qualifications, Teamwork, Managing Profitability, Quality Focus, Customer Service, Meeting Sales Goals, Problem Solving, Telephone Sales, Motivation for Sales, Professionalism, Informing Others, Product Knowledge

Languages : English and extra languages like Urdu, useful and required with some customers

Duties' *Taking customers orders via phone
- Records customer information by obtaining and entering required data.* Confirms customer information by restating and clarifying data.* Promotes products by suggesting related products; offering quantity discounts or special promotions.* Initiates orders by obtaining product information.* Confirms orders by restating and clarifying customer requirements and product description.* Resolves customer concerns by obtaining information from customer service representative; calling customer back with new information.*

**Salary**: £11.50

**Salary**: £11.50 per hour

**Benefits**:

- Employee discount
- Store discount

Schedule:

- 8 hour shift

Work Location: In person

Reference ID: brumtelesales001


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