Medical Resource Assistant

5 days ago

Stockport, United Kingdom Stockport NHS Foundation Trust Full time

The post holder is required to undertake a combination of the following as part of their role:

- Providing comprehensive administrative support and inputting data into the relevant computer systems and excel documents
- Answering and responding to all routine enquires
- Providing general administrative support
- Support the doctors with compliance with mandatory training
- Support the consultants with the attendance management policy
- Open and sort incoming mail
- Establishment and maintenance of correspondence and other filing systems
- Attendance management of locums through TempRE
- Update health roster as required for sickness and leave
- To assist with the rotation of new trainees to the Trust
- Carry out other general clerical and administrative duties within the team
- Support doctors with the attendance management policy
- Support with compliance of mandatory training
- To create basic rotas and assist with daily staffing queries

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
- NHS Staff discounts
- Cycle to work scheme
- Salary finance - for loans, savings, budget planning and tips on managing debt
- Stockport Credit Union
- for local financial advice

Communications
- To provide and receive information for both internal and external contacts
- To communicate effectively with staff, managers and the public, both written and verbally in a professional, courteous, sensitive manner, maintaining confidentiality at all times
- To handle sensitive situations effectively, dealing with aggressive, upset or anxious employees in an empathic and calm manner and ensuring their concerns are passed to the appropriate person
- Presenting a professional image for the department and ensuring that all users are dealt with in a professional and helpful manner.

Planning and organising
- Responsible for planning and organising own workload in order to meet deadlines.

Responsibilities for Physical and / or Financial Resources
- Ensure effective use of material resources/supplies within the department in consultation with senior staff.

Responsibility for Policy and Service Development and Implementation
- The post holder will at all times demonstrate a knowledge of, and behave in a manner consistent with, the standards set out in Trust Policies and Procedures.

Responsibilities for Human Resources and Leadership
- Maintain a regular and comprehensive Personal Development Plan as part of an annual Appraisal Review process and ensure appropriate Continuing Professional Development is undertaken;
- Attend Mandatory training in line with training schedule and undertake Mandatory e-learning competencies;
- Attend all necessary training and updates for safe use of equipment;
- Demonstrates activities in own work area to new employees;
- Follow and comply with Standard Operating Procedures in line with the role.
- Acting as a role model to colleagues, always seeking to maintain the highest standards of professionalism;
- Using their initiative and taking responsibility for themselves and the quality of their work and the service they provide;
Responsibilities for data and information resources
- Word processing of documents and ad hoc reports
- Creation and maintenance of Excel spreadsheets
- Answer all routine enquires related to the role
- Filing in personal files

Physical Skills and Effort
- Use of a keyboard as part of regular computer usage

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

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