Head of Operations

5 months ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Each Care Group is led and overseen by a Managing Director reporting to the Chief Operating Officer.

Each Care Group will oversee a range of services and have a clear leadership structure working to the Managing Director. The senior leadership team for each of the Care Group are also responsible for the day to day running of each of the hospitals, Queen Elizabeth Queen Mother, Margate, William Harvey Hospital, Ashford and Kent and Canterbury, Canterbury.

The Care Groups work collaboratively across the Trust and the local and sector systems for the purposes for continually improving the care for our patients and those who use the service. The detail of each Care Group is given in the attached appendix

The predominant responsibilities of the role will be to lead the development of the Care Group, ensuring that the intended outcomes for quality, performance, finance, workforce, transformation and collaborative system working are delivered
The Head of Operations is responsible for Operational management of the Care Group, focussing on acute flow both in and out of hours,ensuring Trust bed resources are used to maximum efficiency, while ensuring safety, quality, and performance are delivered. This post is accountable to the Managing Director to ensure that the Care Group deliver on Trust key performance objectives for non -elective and planned care. The Head of Operations Role requires the following attributes to be evidenced: Senior operational manager/clinician with experience of acute and non-elective care: to have significant experience of Urgent and Emergency Care systems and to have beenemployed in a site/patient flow role or have commensurate senior operational management experience in an acute NHS provider hospital setting.
We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway.

We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that’s second to none, and a healthy package of benefits, it’s easy to put down roots in East Kent Hospitals.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



  • Canterbury, Kent, United Kingdom New Appointments Group Full time

    We are looking for a Head of Food Service Operations to join our team in Canterbury. As a senior leader, you will be responsible for overseeing the delivery of exceptional food experiences for our clients, while maintaining a clean and safe working environment.About the RoleThe successful candidate will have a strong background in culinary operations, with...

  • Head of Property

    6 months ago


    Canterbury, United Kingdom The Church of England Full time

    The Head of Property is a crucial and pivotal role at the Diocese, as you will lead the strategic management of the Diocese’s assets, taking responsibility for maximising income and capital returns from assets, including property development on investment land and buildings. Reporting to the Diocesan Secretary, you will oversee the management of the...


  • Canterbury, Kent, United Kingdom University of Kent Full time

    The University of Kent is a dynamic and ambitious institution, seeking an accomplished Head of University Advancement to lead our efforts in securing funding, developing partnerships, and promoting our academic excellence.This key role will play a crucial part in shaping our strategic direction, leveraging our relationships with alumni, businesses, and other...


  • Canterbury, Kent, United Kingdom University of Kent Full time

    Cyber Security Leadership OpportunityWe are seeking a highly skilled and experienced Cyber Security professional to join our team as the Head of Cyber Security. This is a unique opportunity to shape the future of digital security at the University of Kent and lead our cyber security efforts to new heights.The successful candidate will have a proven track...

  • Head Chef/ Team Leader

    2 months ago


    Canterbury, United Kingdom New Appointment Group Full time

    Are you an experienced Head Chef looking for a new challenge, offering great work balance? If you are and have the ability to display a real passion for food, look no further. Our client based in Canterbury is seeking a Head Chef to lead the kitchen operations and manage the team. The role involves providing lunches, evening meals and organising two or three...


  • Canterbury, United Kingdom New Appointment Group Full time

    Are you an experienced Head Chef looking for a new challenge, offering great work balance? If you are and have the ability to display a real passion for food, look no further. Our client based in Canterbury is seeking a Head Chef to lead the kitchen operations and manage the team. The role involves providing lunches, evening meals and organising two or...

  • Head Chef/ Team Leader

    2 months ago


    Canterbury, United Kingdom New Appointment Group Full time

    Are you an experienced Head Chef looking for a new challenge, offering great work balance? If you are and have the ability to display a real passion for food, look no further. Our client based in Canterbury is seeking a Head Chef to lead the kitchen operations and manage the team. The role involves providing lunches, evening meals and organising two or three...

  • Head Housekeeper

    2 months ago


    Canterbury, United Kingdom Care Concern Group Full time

    Head Housekeeper Housekeeping - Lark View Care Home Contract: Full Time Salary: £12.50 Shift Type: Days Our care home has stunning views from both sides looking onto beautiful Kent countryside, and provides a cosy and homely feel for up to 64 residents - We provide Nursing, Residential, Dementia & Respite Care. We’re looking...

  • Head Housekeeper

    3 weeks ago


    Canterbury, United Kingdom Lark View Care Home Full time

    Head Housekeeper Housekeeping - Lark View Care Home Contract: Full Time Salary: £12.50 Per Hour Shift Type: Days Contracted hours: Our care home has stunning views from both sides looking onto beautiful Kent countryside, and provides a cosy and homely feel for up to 64 residents - We provide Nursing, Residential, Dementia &...


  • Canterbury, United Kingdom New Appointment Group Full time

    Are you an experienced Head Chef looking for a new challenge, offering great work balance? If you are and have the ability to display a real passion for food, look no further. Our client based in Canterbury is seeking a Head Chef to lead the kitchen operations and manage the team. The role involves providing lunches, evening meals and organising two or three...

  • Head Kitchen Support

    1 month ago


    Canterbury, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Canterbury, UK. As a key member of our team, you will be responsible for assisting our Head Chef in managing the kitchen and ensuring the highest standards of food quality and hygiene.Key Responsibilities:Assist the Head Chef in menu planning and food...


  • Canterbury, United Kingdom The Griffins Head Full time

    **Main Job Objectives** To support in the smooth running of the pub at all times and to deliver excellent customer service to all guests, every day. Each member of staff is expected to ensure that the guest’s satisfaction, comfort and well-being are catered for in a friendly, helpful, efficient and personalised manner at all times. **Essential...


  • Canterbury, United Kingdom CV-Library Full time

    Are you an experienced Head Chef looking for a new challenge, offering great work balance? If you are and have the ability to display a real passion for food, look no further. Our client based in Canterbury is seeking a Head Chef to lead the kitchen operations and manage the team. The role involves providing lunches, evening meals and organising two or...


  • Canterbury, Kent, United Kingdom University of Kent Full time

    Role OverviewThe University of Kent is seeking a highly skilled and experienced Director of University Operations to lead the development and implementation of operational strategies that drive excellence in student experience, academic achievement, and efficiency.This pivotal role will play a central part in shaping the operational future of our institution...

  • Deputy Head Chef

    2 months ago


    Canterbury, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our kitchen team at beBee Professionals in Canterbury, United Kingdom.Key ResponsibilitiesAssist the Head Chef in menu planning, food preparation, and inventory management.Supervise the kitchen team, ensuring smooth operation during service and maintaining high standards of food...


  • Canterbury, Kent, United Kingdom Alpine Energy Full time

    About the RoleAs the Head of Human Resources at Alpine Energy, you will be responsible for leading our People Operations and Business Partnering team. This includes managing all generalist HR matters, such as payroll, performance management, recruitment, and employment relations. You will also oversee our HR system, ensuring it aligns with our strategic...


  • Canterbury, Kent, United Kingdom Cobb & Jones Full time

    Cobb & Jones is seeking a seasoned finance professional to drive finance operations in East Kent. As a Senior Finance Manager, you will play a pivotal role in maintaining the company's financial infrastructure, ensuring timely delivery of reports, and supporting the wider business with ad-hoc financial needs.This challenging role involves preparing monthly...


  • Canterbury, Kent, United Kingdom University of Kent Full time

    The University of Kent is seeking a highly skilled and experienced Executive Leader to drive operational excellence across the institution.This pivotal role offers an exciting opportunity to shape the future of our university during a crucial phase of development and transformation.As part of the executive leadership team, you will provide clear and...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    The postholder will provide a visible and effective presence for the Occupational Health team for guidance and support and be an effective role model for staff. Provide leadership and management of the Occupational Health team and its service delivery to the Trust and external clients. To work as one of the Senior Management Team and contribute to the...


  • Canterbury, Kent, United Kingdom New Appointments Group Full time

    We are seeking a highly skilled Senior Culinary Operations Manager to lead our kitchen team in Canterbury. This is an exciting opportunity for an experienced Head Chef to take charge of our food operations and oversee the daily management of our kitchen.Job OverviewThe ideal candidate will have a proven track record of managing a kitchen team, ensuring...