Groups Operations Executive Travel

3 weeks ago


London, United Kingdom Antella Recruitment Full time

Hybrid Working - 3 days in the office, 2 days from home.

As the Group Operations Executive is responsible for booking, supporting tours and working closely with the suppliers & Operations Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervisingthe logistics of the tour, supplier relations, cost and quality control, providing operational support to guides when required and checking and processing supplier payments.

**Groups Operations Executive Responsibilities**:

- Managing booking requirements.
- Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.
- Maintaining regular contact with our suppliers.
- Contracting bus companies and ferries
- Quality control of services.
- Responsibility for operational costs for the area.
- Participation in preparation of data for budgets.
- Supervising tour itineraries within the region, checking for feasibility and logistics.
- Preparing suggestions for tour development.
- Approving and processing invoices.
- Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.
- Allocating services with suppliers assuring best balance of price and quality, in a timely manner.
- Logistical supervision while groups are in travelling and dealing with emergency situations on tour when needed.

**Requirements**:

- Work experience in a field related to tourism and/or experience abroad preferred.
- Strong communication and presentation skills including the ability to work with all levels of employees.
- The ability to work under tight deadlines and with budget constraints.
- Proficient computer skills and the ability to learn new software products a must.
- Ability to travel to assigned regions.
- Strong negotiation and budget management skills.
- Ability to multi-task projects and responsibilities and strong prioritization skills.



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