Customer Service Advisor

2 months ago


Reigate, United Kingdom Specialist Recruit International Full time

**Customer Service Advisor Coordinator**

**Salary**:£22,000 - £28,000p.a. dependant on experience
- **Location**: Sidlow, Reigate
- **Hours**: 8am - 6pm Monday to Friday (and every other Saturday morning once training completed)
- Individuals MUST be a car driver / owner

Our client are looking for a confident and professional Customer Service Coordinator, to join their friendly team in Reigate.

In this role, you will work alongside a supportive team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work.

**The Role**:

- Listening and documenting customers car problems and passing the information to the technicians
- Consulting with the technicians about repairs and possible alternatives to expensive work
- Answering questions about service outcomes
- Liaising with customers and technicians to schedule car check-ups and service appointments
- Estimating car repair costs and the time it will take for repairs to be completed

**Your Experience**:

- The successful individual will have strong communication skills and deliver the highest level of customer service at all times.
- Current or recent experience within the Automotive industry would be highly advantageous, however, not essential.
- Strong organisational skills

**Salary**: £20,000.00-£28,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Reigate (required)

Ability to Relocate:

- Reigate: Relocate before starting work (required)

Work Location: In person



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