Call Handler

**Call Handler / Admin Assistant**

**Salary: £19,132 Per Annum**

**Job Summary**

This position is an office-based, Monday to Friday 9-5pm role at the Hospice in Northfleet.

**Main Duties of the Job**

The position is based within a Clinical Administration Team but will serve the Hospice as a whole. The main duty will be to answer incoming calls alongside the Call-Handling Volunteers, and to provide clinical administration with the team when possible.

**About Us**

**ellenor** is the provider of all-encompassing hospice care for both adults and children living in North Kent and Bexley.

Our services for adults include an Inpatient Ward, a Living Well programme, Hospice at Home, a Care Home Support Team, and a range of Wellbeing services, including therapies. For children in Dartford, Gravesham and Swanley we provide clinical nursing support working with children’s families to provide care at their place of choice, which is often their own home. This means the children can receive care in familiar surroundings. In addition, for Children in Dartford Gravesham Swanley and Bexley we provide respite and wellbeing services which include, Play Therapy, Music Therapy, Counselling, and Bereavement support to mention just a few.

**Closing date: 1st of March 2023**

ellenor is an equal opportunities employer and is committed to providing a fair and equitable workplace, where everyone is treated equally without discrimination.

Call Handler / Admin Assistant - Job Description Application Form