Personal Assistant

5 months ago

Preston, United Kingdom Veesupportservices Ltd Full time

**_SLT SUPPORT PERSONAL ASSISTANT_**

**_[SLT SUPPORT]_**

**Service**:
Digital Services

**Team**:
Digital Business Engagement:
Digital Exec Support / PH SLT Support

**Location**:
Preston

**Salary range**:
£25,979 - £29,777

**Grade**:
6

**Reports to**:
Office Manager Exec Support

**Staff responsible for**:
None

**Job Purpose**

The role of a Personal Assistant is to provide personal assistant support to Directors of the Senior Leadership Team and make sure the procedures and services are completed to an agreed quality standard or specification. A Personal Assistant may deal with issues that will mean they need to be able to use a high level of initiative in order to recommend the best course of action. Communication skills are important as you will be expected to interact with internal and external 'customers' regularly as well as high importance stakeholders.

**Accountabilities/Responsibilities**
- Select appropriate procedures to carry out tasks of an increasingly high-risk nature due to supporting Directors
- Maintain and provide a support service for Directors daily schedule, including forward planning of workload, diary management and co-ordinating and collating all relevant paperwork.
- Manage the diary to ensure that adequate opportunity is afforded for comfort breaks, responding to e mails, staff, emergencies, relay messages and commission work.
- Service meetings, including preparation of meeting papers, obtaining, and preparing briefing materials and presentations, and taking minutes when requested/where necessary
- Keep up to date with changes in policy/legislation/contractual requirements to ensure service delivery is effective and complies with appropriate regulations, quality standards and service level agreements.
- Regularly communicate with other agencies and service providers to share information, build working relationship and to ensure joined up service provision

In addition to the skills knowledge and experience described above, you may be required to undertake a lower graded role as appropriate.

Due to the changing nature of the business, this job description serves as a framework to outline the main areas of responsibility. It is not intended to be either prescriptive or exhaustive and will inevitably change. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work, as directed by service management, and this may entail working from other locations.

**Other**
- **Equal Opportunities**

We are committed to achieving equal opportunities in the way we deliver services to the community and in our employment arrangements. We expect all employees to understand and promote this policy in their work.
- **Health and safety**
- **Customer Focused**

We put our customers' needs and expectations at the heart of all that we do. We expect our employees to have a full understanding of those needs and expectations so that we can provide high quality, appropriate services at all times.

**Our Values**

**We expect all our employees to demonstrate and promote our values**:

- **Supportive**

We are supportive of our customers and colleagues, recognising their contributions and making the best of their strengths to enable our communities to flourish.
- **Innovative**

We deliver the best services we possibly can, always looking for creative ways to do things better, putting the customer at the heart of our thinking, and being ambitious and focused on how we can deliver the best services now and in the future.
- **Respectful**

We treat colleagues, customers and partners with respect, listening to their views, empathising and valuing their diverse needs and perspectives, to be fair, open and honest in all that we do.
- **Collaborative**

We listen to, engage with, learn from and work with colleagues, partners and customers to help achieve the best outcomes for everyone.

**Person Specification**

**_SLT SUPPORT PERSONAL ASSISTANT_**

**_[SLT SUPPORT]_**

**Requirements**:
**Essential (E)**

**or**

**Desirable (D)**

**interview (I),**

**test (T), or**

**other (give details)**

**Qualifications**:

- 4 GCSEs at Grade A*-C or 9-4, including English and Maths

E

AF
- May be working towards a professional qualification or be of graduate entry level with sound practical experience.

E

AF

**Experience**:

- Excellent working knowledge of Microsoft programmes especially Outlook, PowerPoint, Word and Excel

E

AF, I
- Experience of working alongside senior leadership in a supporting role

E

AF, I
- Experience of supporting a director as a PA and the functions that come with that, such as minute taking and diary management

E

AF, I

**Knowledge and skills**:

- Detailed knowledge of own service area and relevant working systems, equipment and/or IT software, plus an awareness of council policies and services related to the role.

E

AF, I
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks se

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