Team Assistant

1 month ago


Oxford, United Kingdom Page Personnel - UK Full time

If you're organised and enjoy supporting members of the team
- Please apply
- If you have a background in Hospitality - Please apply

**About Our Client**:
My client based in Oxford, is looking for an organised Team Assistant, who can
support their expanding Hospitality department. It is an exciting and varied role based at the heart
of the business.

As a Team Assistant supporting a Director and hospitality team, your responsibilities include:

- Administrative Support: Providing comprehensive administrative assistance to the Director and the hospitality team, including managing calendars, scheduling appointments, and arranging meetings.
- Travel Coordination: Making travel arrangements, including booking flights, accommodations, and transportation for the Director and hospitality team members. Ensuring travel itineraries are well-planned and all necessary arrangements are in place.
- Meeting and Event Coordination: Assisting in organizing meetings, conferences, and events. This includes arranging venues, coordinating catering, preparing meeting materials, and taking meeting minutes when required.
- Documentation and Filing: Managing documents, records, and files in an organized manner. This involves maintaining confidentiality and ensuring easy accessibility to important information.
- Relationship Management: Building and maintaining effective working relationships with internal and external stakeholders. This includes liaising with clients, vendors, and other departments to coordinate hospitality-related activities and ensure smooth operations.
- Office Management: Supporting general office management tasks, such as ordering office supplies, managing equipment, and coordinating maintenance requests.
- Special Projects: Assisting with special projects and initiatives as assigned by the Director. This may involve conducting research, preparing presentations, and coordinating project timelines.
- Confidentiality and Discretion: Maintaining a high level of confidentiality and professionalism in handling sensitive.

**The Successful Applicant**:

- Hospitality Industry Knowledge: They have a good understanding of the hospitality industry, including its practices, protocols, and customer service standards. This knowledge helps them effectively support the team in delivering exceptional hospitality experiences.
- Customer Service Skills: They possess excellent customer service skills, with a friendly and welcoming demeanour. They have the ability to communicate courteously and professionally with clients, guests, and team members to ensure their needs are met.
- Attention to Detail: They pay meticulous attention to detail in all aspects of their work. Whether it's setting up a meeting room, arranging accommodations, or coordinating catering services, they ensure everything is properly organised and executed to provide a seamless experience.
- Organisational Skills: They are highly organised and can manage multiple tasks simultaneously. They can handle reservations, track inventory, and coordinate schedules efficiently to ensure smooth operations within the hospitality team.
- Communication Skills: They possess strong communication skills, both verbal and written. They can effectively convey information, listen attentively, and respond promptly to inquiries or requests from team members and guests.
- Problem-Solving Abilities: They have a proactive approach to problem-solving. They can identify and resolve issues related to hospitality services promptly, finding creative solutions to address challenges and ensure customer satisfaction.
- Flexibility: They are adaptable and can work in a dynamic environment where priorities can change quickly. They can handle last-minute requests or changes to plans with a positive attitude and find solutions to accommodate new circumstances.
- Team Player: They work well within a team environment, collaborating with colleagues to achieve common goals. They have a cooperative mindset, willingly assisting other team members when needed and fostering a supportive work atmosphere.
- Discretion and Confidentiality: They understand the importance of confidentiality in the hospitality industry. They maintain a high level of discretion when handling sensitive information, ensuring guest privacy and respecting organisational policies.
- Tech Savvies: They are comfortable using technology and relevant software systems commonly utilised in the hospitality industry. This includes reservation systems, point-of-sale systems, and communication tools, enabling them to efficiently manage hospitality-related tasks.

**What's on Offer**:
Alongside a competitive salary, the successful Team Assistant will receive the following benefits:

- 25 days holiday plus bank holidays (increasing over length of service)
- Valuable experience in a highly regarded organisation
- Private medical and dental scheme
- Social events and staff discounts and more
- Contact
- Jude Djebbar
- Quote job ref
- JN-062023


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