Security Officer

**Summary of the Security Officer role**

As the Security Officer, your primary duties will be to deliver a welcoming and friendly front-of-house service to the organisation, by ensuring the safety and security of the site and providing excellent customer service to all visitors and contractors.

Reporting to the Security Supervisor, you will be based at our site in Cramlington, Northumberland. You will be required to work in line with our shift pattern. The working hours are: two days 06:00-18:00 and two nights 18:00-06:00, then four days off. There is also an element of flexible cover required.

**Your responsibilities**
- Monitoring and authorising entrance and departure of visitors and contractors and ensure there are no breaches of security or EHS policies and procedures.
- Providing main reception cover by answering and directing calls.
- Maintaining constant alertness and vigilance whilst on duty, to ensure site security.
- Providing a high level of customer service by answering telephone calls, taking messages, dealing with queries and offering assistance to all visitors to security.
- Inspect and direct motor vehicles to specified locations for the delivery of goods and materials.
- Maintain accurate records of visitor logs and incident logs.
- Conduct effective shift handovers.
- Embodying our company values, which are: be reliable, be caring, be transparent and be willing.

**Requirements for the role**
- Previous experience within a front-of-house security role is advantageous.
- Good communication and customer service skills are essential.
- Ability to work without supervision or part of a team.
- Must be flexible and able to follow our shift pattern.
- Comfortable dealing with potential conflict situations, ensuring minimum disruption.
- Adept at using Microsoft Office packages (Word, Excel, Outlook)
- Previous knowledge of a roll call system would be beneficial.

**How you will be rewarded**

We offer a competitive compensation and benefits package including bonus, pension scheme, private healthcare, Engagement Hub, cycle to work scheme, death in service coverage, on-site health and wellbeing support including medical consultations and physiotherapy, 24/7 employee assistance programme, employee referral scheme, sports and social club as well as opportunity for training and further career development.

**Why consider Sterling?**

Sterling Pharma Solutions is a global contract development and manufacturing organisation (CDMO) with more than 50 years’ experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs). This is complemented by Antibody Drug Conjugate (ADC) research and development bioconjugation services.

We are a fast growing, dynamic business with facilities in the UK, US and Europe, where we employ more than 1300 talented and passionate people who support our customers in bringing new medicines to market, improving and saving the lives of patients.

Our culture and our way of working is what really sets us apart as a business; we aim to deliver an exceptional experience to our customers and our employees. You can expect to be part of a supportive team, all working towards a shared goal: to deliver first-class science and service to our customers every day.

**How to apply**

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Canteen
- Company events
- Cycle to work scheme
- Employee discount
- Free fitness classes
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Weekend availability

Application question(s):

- Required: Are you eligible to work in the UK? Please provide details.
- Do you have any experience within a similar role?

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Overnight shift (required)
- Night shift (required)
- Day shift (required)

Work Location: In person

Reference ID: VN710