Business Support Assistant

4 weeks ago


Crewe, United Kingdom Cheshire East Council Full time

To provide administrative support to the Family Help Front Door Team to facilitate communication with partners, minuting and maintaining meeting records, planning meeting agendas, and helping to develop links for public and other professional agencies.

Telephone communication and enable effective liaison with partners

Maintaining filing systems/sharepoint sites

Information requests from partners

Updating client/service users database

Servicing and minuting meetings

Tracking cases and assisting Partnership Family Help Officers

**Organisation**
- Cheshire East Council

**Location**
- Crewe

**Job Category**
- Administration, Children and Young People Services

**Grade**
- CEC NJC - Grade 4

**Salary Min**
- £21,575 per annum

**Salary Max**
- £21,968 per annum

**Hours per week**
- 37

**Weeks per year**
- 52.143

**Employment Type**
- Permanent

**Closing Date**
- 25/06/2023

**Ref No**
- E2181

The job is a pivotal and valuable one and the role varies from arranging meetings, booking appointments, data entry, word processing and general administrative support, minuting meetings, taking telephone calls, meeting management and tracking cases. We use a number of ICT platforms on a daily basis to enter and/or evaluate data, maintain service user records and gather and share accurate and sensitive information with other professional agencies such as education and health services.

You will need to be able to work well under pressure and be able to deal with a diverse range of tasks on a daily basis and high volume of calls from partners and at times members of the public. You will also have regular contact with a range of education, health and social care professionals and so will need the ability to adapt your responses accordingly.

Knowledge of word processing, document management and proven effective administrative experience is essential. You will need to be flexible, be able to prioritise your workload and be a team player.

2 x Full Time 37 Hour posts

For an informal chat please contact Liz Fox 07971 367273,



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