Business Support Assistant

3 weeks ago


Crewe, United Kingdom Akton Recruitment Full time

£13.23

Crewe

30 Hours Per week

I am recruiting for business support assistant to join a busy family services team, the role will be based in a children’s centre in Crewe however occasional travel may be required to cover absence around the area.

Job Role

1.Handling all incoming customer queries and questions

2.Providing the appropriate service and information or referring clients to another department

3.Referring problematic issues that they cannot solve to management

4.Resolving customer complaints and issuing refunds as needed

5.Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information

6.Admin support



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