First Impression Assistant
6 months ago
First Impression Assistant
**Salary**: £23,000 per annum, plus company benefits
Location: Newcastle upon Tyne, NE1 3DX
Contract: Permanent, Full time
Hours: 37.5 hours per week
Shifts: Monday to Friday between the hours of 8.30am to 5pm or 9.30am to 6pm rotating on a weekly basis
- Some flexibility to work overtime to support the events team on occasion._
Break details: 1-hour unpaid lunch
Work model: Fully on site due to nature of the role
Williams Lea seeks a First Impression Assistant to join our team
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of the role
As a First Impression Assistant in our UK Top 100 law firm based at the Leeds office you will have the opportunity to provide exceptional customer service and hospitality to our clients.
Key responsibilities
- Meeting, greeting and interacting with visitors.
- Monitoring a busy centralised First Impression Team inbox.
- Processing and confirming meeting room booking requests.
- Ordering, organising, and assisting with hospitality and events.
- Populating data collection workbooks.
- Meeting room set up and hospitality.
Key Skills
- Exceptional Customer Service skills to effectively greet and communicate with callers and visitors.
- Ability to work in a fast paced team environment.
- Intermediate computer skills including Microsoft Word and Excel.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays
- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects
Equality and Diversity
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