Case Manager
4 days ago
**Case Manager**
**Bridging Finance**
**Basildon, Essex**
We are currently working with a Basildon based specialist master broker, on their search for a Case Manager to join the growing team.
We are looking for an individual with office experience, to join a local business within their Bridging Finance team, experience within a mortgage company is not essential but is advantageous. The role has been created due to recent business growth.
**Responsibilities**:
- Call handling and monitoring as part of the team
- Assisting correspondence between the sales team and introducers
- Managing an inbox of external referrals for new enquiries
- Liaising with lenders and third parties on behalf of the consultants
- Complete MI tracking and business case level monitoring
- Booking appointments and managing the diary of the colleagues when requested
- Undertaking basic administrative duties across the business
- Booking appointments with lenders and clients
- Working in line with FCA regulatory requirements
**Skills and Experience**:
- A motivated and focused self-starter
- The ability to learn new skills quickly
- Strong organisational and communication skills
- Detail oriented with commercial awareness of business requirements
- Excellent proof-reading skills
- Computer literate in Word, Excel and PowerPoint
- The motivation to go above-and-beyond
- The ability to provide excellent customer service
- The computer and numeracy skills needed to excel in a highly regulated environment
- A flexible approach to work, and the ability to work well as part of a dynamic team
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