Client Engagement Worker

4 months ago

Stockport, United Kingdom Pure Innovations Ltd Full time

**JOB DESCRIPTION - Client Engagement Workers**
- **Hours: 35 hours**:

- **Permanent**:

- **£22,449.00 per annum**

**Main purpose of the Job**:
The post holder will be responsible for a caseload of clients and new referrals as determined by the responsible Team Co-ordinator. The post holder will complete annual reviews and initial assessments for new clients as well as facilitate any new support needs that may arise with the support of the Team-Co-ordinators and Community Support Workers.

The role will also involve developing excellent working relationships with parents/carers and other professionals, ensuring the expected quality of service is achieved at all times

**It is essential you have use of a car and have business insurance**

A good understanding and an ability to use Microsoft Work, Excel, Outlook and PowerPoint

To Champion and uphold Pure Innovations Values and Behaviours.

**Key Areas of responsibility**

1. To work in a person centred way, that demonstrates Pure Innovations 4 key Values and Behaviours

2. To complete all initial assessments for new referrals, ensuring follow up discussions with Team Co-ordinators and Pure Support Managers to agree that Pure Innovations is the right Service Provider

3. To ensure all Risk Assessments and other associated paperwork are accurate, up-to-date and signed by all relevant parties

4. To co-ordinate and facilitate all client reviews involving parents/carers and other professionals as needed. You will complete accurate paperwork in line with the quality assurance checklist, updating the review database and agreeing goals with clients when appropriate

5. Ensure that all new clients are welcomed and settled in to service and liaise with Team Co-ordinators regarding existing clients who want to move projects across the service

6. To work in partnership with other providers to enable a smooth transition between services. This includes attending transition meetings, internship meetings and any other such opportunities.

7. To involve Pure Support Managers and Team Co-ordinators if additional assessments are needed such as Moving and Handling Risk Assessments or Behaviour Support Plans

8. To ensure that all information such as meds forms/allergy forms/media consent which have been scanned in by the admin support are accurate.

9. To be involved with and contribute to the development and implementation of internal/external guidelines including quality assurance checklists and the CQC framework

10. To maintain excellent contact with client’s support networks, parents, carers etc

11. To attend Pure Support Team Meetings

12. A willingness to raise any concerns with regard to abuse, mistreatment and the management of risk in line with the policies of Pure Innovations

13. Any other duties as requested by the Director of Operations

**PERSON SPECIFICATION - CLIENT ENGAGEMENT WORKER**

**ESSENTIAL CRITERIA**

**Hours and Location of Work**

1. Availability to work 35 hours per week over 5 days (Mon-Fri)

2. To work flexibly and manage own time.

3. To prioritise own work and be available to attend meetings/events outside of normal working hours

4. Ability to work remotely from Prospect House and other sites

**Working with Vulnerable Adults**

5. Experience of working with vulnerable adults and disadvantaged people in a person centered way using person centered tools.

6. Ability to assess, plan and record accurate information with clients, parents, carers, other professionals and colleagues.

7. Evidence of an ability to make sound judgements and decisions on a day to day basis

8. A willingness to raise any concerns with regard to abuse, safeguarding or mistreatment

**Communication**

9. Excellent verbal and written communication skills when working with vulnerable people, parents, professionals, colleagues.

10. Experience of motivating people

11. Experience of co-ordinating/facilitating meetings

12. A range of I.T. skills including Microsoft Office, Outlook, Excel and PowerPoint.

13. Ability to produce high quality reports and other documents/literature including Initial Assessments, Risk Assessments and Behaviour Support Plans.

14. Ability to collect data, record on a database and present to management

15. Ability to work in conjunction with others to ensure client paperwork and databases are up-to-date and accurate

**Other**

16. Evidence of an ability to work without micro supervision and self motivated to work on own initiative

17. Ability to cope with a pressured working environment

18. A professional appearance and presentation

19. Awareness of and commitment to anti-discriminatory practice

20. Positive commitment to further training and self development

21. To hold a current driving licence and have use of a car for work/business use insurance, which may from time to time include transporting Pure Innovations clients.

22. Comply with the Health & Safety at Work Act and in-house policies to take care of your own health and safe

  • Mental Health Engagement Worker

    4 months ago

    Stockport, United Kingdom Pure Innovations Full time

    Pure Innovations believes that with the right support everyone can live a more connected and fulfilled life. The role of Mental Health Engagement worker is to work with Stockport residents over the age of 18 who have been or are currently users of secondary mental health services. Our aim is to help support people to move away from traditional services by...

  • Outreach Engagement Support Worker

    4 months ago

    Stockport, United Kingdom Locala Health and Wellbeing Full time

    Overview: Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve. We are an organisation that celebrates and values the individuality of our colleagues...

  • Waking Nights Support Worker

    5 months ago

    Stockport, United Kingdom Right at Home - Stockport & Didsbury Full time

    Waking Nights Support Worker - Female Client - Ventilator, Cough Assist, Suction - TRAINING PROVIDED Do you want to feel valued and make a difference as a Waking Nights Carer by helping vulnerable individuals in your local community? Right at Home Stockport & Didsbury - "Award Winning Employer" We are looking for a caring, trustworthy person for the role...

  • Support Worker

    5 months ago

    Stockport, United Kingdom Amber Case Management LTD Full time

    Enthusiastic and enabling support worker required for an adult male in the Romiley area of Stockport. Amber Case Management Ltd (ACM) is a Case Management company who specialise in working with clients who have sustained a brain injury or catastrophic injury. We are based in the North West of England but work with clients across the U.K. Our client “L”...

  • Support Worker

    5 months ago

    Stockport, United Kingdom Amber Case Management LTD Full time

    Enthusiastic and enabling support worker required for an adult male in the Romiley area of Stockport. Amber Case Management Ltd (ACM) is a Case Management company who specialise in working with clients who have sustained a brain injury or catastrophic injury. We are based in the North West of England but work with clients across the U.K. Our client “L”...

  • Support Worker

    5 months ago

    Stockport, United Kingdom Amber Case Management LTD Full time

    Enthusiastic and enabling support worker required for an adult male in the Romiley area of Stockport. Amber Case Management Ltd (ACM) is a Case Management company who specialise in working with clients who have sustained a brain injury or catastrophic injury. We are based in the North West of England but work with clients across the U.K. Our client “L”...

  • Care Worker

    5 months ago

    Stockport, United Kingdom Absolute Care And Support (uk)Limited Full time

    Job Title: Care Worker **Duties**: - Provide assistance and support to individuals in their daily activities - Assist with personal care tasks such as bathing, dressing, and grooming - Administer medications and monitor health conditions - Prepare meals and assist with feeding if necessary - Perform light housekeeping duties to maintain a clean and safe...

  • Care Worker

    5 months ago

    Stockport, United Kingdom Absolute Care And Support (uk)Limited Full time

    Job Title: Care Worker **Duties**: - Provide assistance and support to individuals in their daily activities - Assist with personal care tasks such as bathing, dressing, and grooming - Administer medications and monitor health conditions - Prepare meals and assist with feeding if necessary - Perform light housekeeping duties to maintain a clean and safe...

  • Brain Injury Support Worker

    1 week ago

    Stockport, Stockport, United Kingdom Libertatem Healthcare Group Full time

    We are seeking a dedicated and compassionate Support Worker to join our team in Stockport, Manchester. The ideal candidate will have experience in a similar role and be able to drive with their own vehicle.The client is a bubbly individual who enjoys exercising, swimming, and getting outside. The Support Worker will be responsible for engaging with...

  • Support Worker

    1 month ago

    Stockport, United Kingdom CV-Library Full time

    Support Worker Job title: Support Worker Job type: Permanent Location: Stockport Are you passionate about making a difference in children's lives? Do you have the skills and compassion to support young people with additional needs? Join a dedicated team at a specialist primary and secondary school in Stockport on a permanent as a Support Worker and...

  • Brain Injury Support Worker

    2 weeks ago

    Stockport, Stockport, United Kingdom Libertatem Healthcare Group Full time

    Job Title: Brain Injury Support WorkerWe are seeking a dedicated and compassionate Support Worker to join our team in Stockport, Manchester, on a permanent basis and bank hours. The ideal candidate will be working shifts on Monday, Thursday, and Friday from 11:00 to 17:00, with occasional weekend shifts.Key Responsibilities:Engage with personalized routines...

  • Support Worker

    1 month ago

    Stockport, United Kingdom Career Teachers Full time

    Support WorkerJob title: Support WorkerJob type: PermanentLocation: StockportAre you passionate about making a difference in children's lives? Do you have the skills and compassion to support young people with additional needs? Join a dedicated team at a specialist primary and secondary school in Stockport on a permanent as a Support Worker and help students...

  • Support Worker

    2 weeks ago

    Stockport, United Kingdom Career Teachers Full time

    Support Worker Job title: Support WorkerJob type: PermanentLocation: Stockport Are you passionate about making a difference in children's lives? Do you have the skills and compassion to support young people with additional needs? Join a dedicated team at a specialist primary and secondary school in Stockport on a permanent as a Support Worker and help...

  • Support Worker

    1 month ago

    Stockport, United Kingdom Career Teachers Remote Work Freelance Full time

    Support WorkerJob title: Support Worker Job type: Permanent Location: StockportAre you passionate about making a difference in children's lives? Do you have the skills and compassion to support young people with additional needs? Join a dedicated team at a specialist primary and secondary school in Stockport on a permanent as a Support Worker and help...

  • Healthcare Support Worker

    4 months ago

    Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

    Arden ward is a 24 bedded male ward adult acute admissions ward at Stepping Hill Hospital in Stockport. We provided short term care for individuals suffering from a wide range of mental health issues. We are a team consisting of Doctors, Nurses, Health Care Support Workers, Occupational Therapist, Recovery & Inclusion Worker and support staff which strive to...

  • Support Worker

    4 weeks ago

    Stockport, United Kingdom Career Teachers Full time

    About the Role:We are seeking a dedicated and compassionate Support Worker to join our team at a specialist primary and secondary school in Stockport. As a Support Worker, you will play a vital role in supporting students with additional needs, including learning difficulties, autism, and behavioural challenges.Key Responsibilities:Work closely with students...

  • Support Worker

    4 weeks ago

    Stockport, United Kingdom Career Teachers Full time

    About the Role:We are seeking a dedicated and compassionate Support Worker to join our team at a specialist primary and secondary school in Stockport. As a Support Worker, you will play a vital role in supporting students with additional needs, including learning difficulties, autism, and behavioural challenges.Key Responsibilities:Work closely with students...

  • Brain Injury Support Worker

    2 weeks ago

    Stockport, Stockport, United Kingdom Libertatem Healthcare Group Full time

    Job Title: Brain Injury Support WorkerWe are seeking a dedicated and compassionate Support Worker to join our team in Stockport, Manchester, on a permanent basis and bank hours. You will be working shifts on Monday, Thursday, and Friday from 11:00 to 17:00, with occasional weekends. Our client is a bubbly individual who enjoys exercising, swimming, and...

  • Brain Injury Support Worker

    3 weeks ago

    Stockport, Stockport, United Kingdom Libertatem Healthcare Group Full time

    Job Title: Brain Injury Support WorkerWe are seeking a dedicated and compassionate Support Worker to join our team in Stockport, Manchester, on a permanent basis and bank hours. The successful candidate will work shifts, including Monday, Wednesday, Friday, and alternate Saturday and Sunday, from 11:00 to 17:00, supporting a male individual with brain...

  • Brain Injury Support Worker

    2 weeks ago

    Stockport, Stockport, United Kingdom Libertatem Healthcare Group Full time

    Job Title: Brain Injury Support WorkerWe are seeking a dedicated and compassionate Support Worker to join our team in Stockport, Manchester, on a permanent basis and bank hours. You will be working shifts on Monday, Thursday, and Friday from 11:00 to 17:00, with occasional weekends. Our client is a bubbly individual who enjoys exercising, swimming, and...